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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (4,986)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Peaches & Cream

Jun 23, 2024  on Shopify

Needed additional quotas added to my shop and Jessica helped me out in less than 5min. Great customer service

BAMBY

Jun 23, 2024  on Shopify

love it

Klubbie

Jun 22, 2024  on Shopify

Hands down one of the best tracking app on shopify. The thing that sets them apart from the rest is their support service. They will literally solve any problems for you in the less time. One of the best customer service ever. Highly recommend

L'atelier compensé

Jun 22, 2024  on Shopify

My Store

Jun 22, 2024  on Shopify

Enchanté Bags

Jun 22, 2024  on Shopify

Great assistance, fast respond time and excellent support

Matchy.Shop

Jun 22, 2024  on Shopify

This is an excellent app for tracking orders, with super responsive customer support and extensive plugin functionality. Best app available!

Straccia

Jun 22, 2024  on Shopify

Really good, very helpful customer service too!

SerinDenge

Jun 22, 2024  on Shopify

eferebgergerger

Muyawa

Jun 22, 2024  on Shopify

Good service

OHMYSHIRT

Jun 22, 2024  on Shopify

Oil Essence

Jun 22, 2024  on Shopify

Atencion al cliente muy amable y servicial. Donna es genial y me ayudo mucho

Mom & Baby

Jun 22, 2024  on Shopify

My Store

Jun 22, 2024  on Shopify

great service!

SHEPIT

Jun 21, 2024  on Shopify

The best!)

iMais

Jun 21, 2024  on Shopify

very good

QUTALMISH SHOP

Jun 21, 2024  on Shopify

Yaardımcı oldular gayet, teşekkürler

STELHIA

Jun 21, 2024  on Shopify

I am extremely satisfied with the service and professionalism I received from Cecilia. From the moment I first contacted her, I was met with exceptional courtesy and efficiency. Every step of the process was handled with great care and attention to detail. Cecilia demonstrated a high level of expertise and dedication, ensuring that all my needs were met promptly and effectively. Her commitment to providing top-notch service truly exceeded my expectations. I highly recommend her services to anyone seeking reliable and professional assistance.

Freskoy

Jun 20, 2024  on Shopify

Jessca was very helpful. She fixed my problems. Thank you very much.

WellSerene Ltd

Jun 20, 2024  on Shopify

Very supportive. App can be easily customized and meets tracking needs.

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