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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (4,986)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

My Store

Jun 30, 2024  on Shopify

great support

Lavanda Lilac

Jun 29, 2024  on Shopify

Muito fácil de usar!

iHomeBlinds

Jun 29, 2024  on Shopify

love it

Pure London

Jun 29, 2024  on Shopify

Great App, easy to install and when you have a question they have sorted it in no time.

Fitness and Sports

Jun 28, 2024  on Shopify

Phone Case For

Jun 28, 2024  on Shopify

**Fantastic Parcel Tracking Experience with Parcel Panel!** I recently had the pleasure of using Parcel Panel's order tracking service, and I must say, it exceeded my expectations. From start to finish, the process was smooth and hassle-free, thanks to their intuitive interface and detailed updates. One standout feature of my experience was the exceptional customer service provided by Jessica. Her assistance was nothing short of exemplary; she was knowledgeable, patient, and incredibly helpful throughout my inquiries. Jessica's dedication to ensuring I had all the information I needed truly made a difference in my overall satisfaction with Parcel Panel. The tracking system itself was user-friendly and provided real-time updates on the whereabouts of my package, which gave me peace of mind knowing exactly where my shipment was at all times. Parcel Panel's attention to detail and commitment to customer satisfaction are evident in every aspect of their service. Overall, I highly recommend Parcel Panel for anyone looking for reliable order tracking services, and I especially commend Jessica for her outstanding service. Thank you, Parcel Panel, and thank you, Jessica, for making my experience so positive!

Evoluerlondon

Jun 28, 2024  on Shopify

5* Customer Service, I think I got an in chat reply within 10 seconds

Fiona DIY Collection

Jun 28, 2024  on Shopify

Working on it, customer service is good, more comments will follow

Oliver Ayo

Jun 28, 2024  on Shopify

Quick and straight to the point

YDeclipse

Jun 27, 2024  on Shopify

Polar Desk

Jun 27, 2024  on Shopify

Fou2Chien

Jun 27, 2024  on Shopify

I'm using it on multiple shops this is a must when you have an online shop.

Marbia Cosmetics

Jun 27, 2024  on Shopify

Great Customer service! Highly recommend this app.

TRIBROGADGED

Jun 26, 2024  on Shopify

best app.

NadraStore

Jun 26, 2024  on Shopify

Bouquet Blossoms

Jun 26, 2024  on Shopify

great and compatible

Badaci

Jun 26, 2024  on Shopify

Very nice app. Ton of customizations which is nice. Support is quick and helpful as well.

Lavoya

Jun 26, 2024  on Shopify

Good support!

MINDSET STRIVE

Jun 26, 2024  on Shopify

kath was good customer service

Pepe Frosch

Jun 25, 2024  on Shopify

just perfect

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