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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (4,986)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

ladyease

Jul 02, 2024  on Shopify

Trés réactive et installation facile

123bankhoezen.nl

Jul 02, 2024  on Shopify

Been using parcel panel for a few months. happy with the service and the app.

Espace Douche

Jul 02, 2024  on Shopify

X Ofertas

Jul 02, 2024  on Shopify

App, muito bom e quando precisei de Suporte a Cecilia me ajudou rapidamente, Obrigado.

Obix Shop

Jul 02, 2024  on Shopify

Vivara-kobenhavn

Jul 02, 2024  on Shopify

amazing support

I-BEAUTEE

Jul 02, 2024  on Shopify

Sharkpolewear

Jul 01, 2024  on Shopify

The start of work with the service exceeded all expectations. Let's see how the service shows itself in operation.

RazorAction

Jul 01, 2024  on Shopify

Great app that I have been using for over a year in my online stores. Customer service is excellent, fast, and helpful.

CutiesBliss

Jul 01, 2024  on Shopify

Customer service personnel respond very quickly and professionally

berke.

Jul 01, 2024  on Shopify

For now - great. The quickest support I've ever seen. App is quite easy to understand and gives a lot of possibilities. We are waiting for adding third-party courier. Good to know, that there is a possibility of adjusting courier list to your needs.

MyRielle Lithothérapie

Jul 01, 2024  on Shopify

Très satisfaite et service client au top en Français !

My Store

Jul 01, 2024  on Shopify

Nice app its working great for me

lenskey

Jul 01, 2024  on Shopify

very good customer support very kind :)

My Store

Jul 01, 2024  on Shopify

nice to have. l am happy to have this app

Stormy Store

Jul 01, 2024  on Shopify

Bharat Silk House

Jul 01, 2024  on Shopify

Amazing Support and having a free service is really helpful.

AYS Marketing

Jul 01, 2024  on Shopify

CHOISIUM

Jun 30, 2024  on Shopify

ParcelPanel est une excellent, outil de suivi de commande. Je le recommande à 100%. Franchement le service Client est Top. Avec Kath

Vendie

Jun 30, 2024  on Shopify

great customer service.

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