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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (4,986)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Paradsis

Jul 21, 2024  on Shopify

Helpful support, Parcel Panel is a must for your backend. No one can compete with them, especially with their dedicated support team. They are kind and will go one step ahead for you.

Worldly Essentials

Jul 21, 2024  on Shopify

متجر سوق انمي

Jul 21, 2024  on Shopify

Emma Toronto

Jul 21, 2024  on Shopify

AINTEROL® Organics

Jul 21, 2024  on Shopify

Excellent support

FURYPET

Jul 21, 2024  on Shopify

fantastisch

vallove

Jul 20, 2024  on Shopify

Nice App with good customer Service!

Wonderful World Design Jewelries

Jul 20, 2024  on Shopify

Very patient and awesome customer service!!

Amury crochet

Jul 20, 2024  on Shopify

Plasmoria

Jul 20, 2024  on Shopify

Support is on time and the app is working excellent.

Framescape

Jul 20, 2024  on Shopify

Great Service, Good personalisation and features. A must-have for all sellers on Shopify :)

Luxe Drive Forge

Jul 20, 2024  on Shopify

Very good support.

Mr N Clothing

Jul 19, 2024  on Shopify

YUMMA

Jul 19, 2024  on Shopify

Great APP and support

SVESTA

Jul 19, 2024  on Shopify

These guys are just amazing!!!

FLASHY FINGER

Jul 19, 2024  on Shopify

NuBrow™

Jul 18, 2024  on Shopify

I use Parcel Panel on my every store. Actully get so less of cutomer mails just because of this. Love the customer support aswell. really fast and great people. Thank you Donna for your quick help as always as on my other stores <3

Soul Matched

Jul 18, 2024  on Shopify

Wonderful!

𝘼𝙟𝙙𝙞𝙖𝙨

Jul 18, 2024  on Shopify

The Spruill Agency Shop

Jul 18, 2024  on Shopify

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