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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (4,986)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Anomaly™

Jul 30, 2024  on Shopify

Mangalo NL

Jul 30, 2024  on Shopify

Really helpful and easy to communicate with.

Mein Shop

Jul 30, 2024  on Shopify

PRINCE GEM

Jul 30, 2024  on Shopify

A very convenient app, the most important thing is that the service is very bad, very easy to get started!

HerSpecial

Jul 30, 2024  on Shopify

Very good app, most have to avoid any chargebacks and make sure the customer is notified throughout the delivery journey.

Malone London

Jul 30, 2024  on Shopify

best app

Ice Station

Jul 29, 2024  on Shopify

Super app

Edgeu

Jul 29, 2024  on Shopify

Very useful and simple.

Fluffy mate

Jul 29, 2024  on Shopify

So good

MAMMIGO

Jul 29, 2024  on Shopify

fast and good service

TheGreenArk

Jul 23, 2024  on Shopify

Eebro Julz

Jul 23, 2024  on Shopify

Dragonhawktattoos

Jul 23, 2024  on Shopify

Sober Symphony® Official Site

Jul 22, 2024  on Shopify

Donna was awesome!!!

FlopLight

Jul 22, 2024  on Shopify

Dessine Art

Jul 22, 2024  on Shopify

Amazing App. Loved the prompt support by Team Parcel Panel.

Vibralys

Jul 22, 2024  on Shopify

Un service client au top et hyper réactif ! Merci à Cécilia

Miss Dyssell Handbags

Jul 22, 2024  on Shopify

Noa Tel Aviv

Jul 22, 2024  on Shopify

Ever Vessel

Jul 22, 2024  on Shopify

Great App, works straight out of the box with native email notification and status on the Shopify Admin page for all our shipments. 3rd time lucky after trying other similar apps that couldn't deliver what they advertised. Thanks

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