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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

ParcelPanel is a Shopify app designed to enhance post-purchase customer experience with real-time order tracking and delivery updates. This review covers its features, pros, cons, and merchant insights to help you decide if it’s the right fit for your store.

Reviews (1,973)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Texle Luxe

Apr 29, 2025  on Shopify

ZIPPX

Apr 29, 2025  on Shopify

The support from Kath has been exceptional. She was very helpful, kind, and went above and beyond to assist me. I appreciate the personalized support and quick responses. Thank you for the great experience!

mybaobae

Apr 29, 2025  on Shopify

amazing and quick customer service! Thank you!!

Lorvado

Apr 29, 2025  on Shopify

Couture Celeste

Apr 27, 2025  on Shopify

Ddaengg

Apr 27, 2025  on Shopify

I love this app. And great & swift quickly service from support!

Tem(p)s Libre ( par nature )

Apr 26, 2025  on Shopify

Parfait !! Très simple d'utilisation et d'installation ! réponse du chat très rapide et adorable. Avec même un petit cadeau. Merci encore

Billu Pet Boutique

Apr 25, 2025  on Shopify

Very Friendly and quick support.

Articula Bien

Apr 24, 2025  on Shopify

Muito boa, por enquanto recebi mais pedidos para estar utilizando o app de graça e está sendo bom.

TechHälsa.se

Apr 24, 2025  on Shopify

Jag kan verkligen rekommendera dem! Supporten var supersnabb och jättetillmötesgående – de var så trevliga och jag kände mig verkligen omhändertagen direkt.

Sverora

Apr 24, 2025  on Shopify

super goed geholpen door Zessa!

Nysekai

Apr 24, 2025  on Shopify

Great service

Filler Outlet

Apr 24, 2025  on Shopify

CS is so kind and fast! This is the best app I ever know :)

Trentik

Apr 23, 2025  on Shopify

The customer service was super fast, friendly and helpful! I would recomend Parcel Panel to anyone!

Baby Bliss

Apr 23, 2025  on Shopify

Vaninéa.

Apr 22, 2025  on Shopify

Top service client réactif :)

STILE DA SOGNO MILANO

Apr 22, 2025  on Shopify

EcoDrift

Apr 21, 2025  on Shopify

Nooshop

Apr 21, 2025  on Shopify

TURBO RACING DRIFT

Apr 20, 2025  on Shopify

Le service client est très efficace et rapide ! Merci

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