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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (4,984)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

uniqxel

Sep 01, 2024  on Shopify

Trend Spot

Sep 01, 2024  on Shopify

great app

Stravia Amsterdam

Sep 01, 2024  on Shopify

Service to fastt :)

Shine Australia

Sep 01, 2024  on Shopify

Top service!

KEISHIS PERLES

Sep 01, 2024  on Shopify

Moments Complices

Sep 01, 2024  on Shopify

Super application et très complète. Je l'utilise pour du dropshipping et elle m'a été très utile. Le service client est réactif et a su répondre à toutes mes questions. Je recommande

BLÜHT-SHOP

Sep 01, 2024  on Shopify

Dream Euphoria Store

Sep 01, 2024  on Shopify

I’m thoroughly impressed with the support from Parcel Panel! The team handled my inquiries swiftly and efficiently, but I want to give a special shoutout to Ria. Her expertise, responsiveness, and friendly attitude made the entire experience outstanding. Thanks to Ria, my issues were resolved in no time. If you’re looking for exceptional support, Parcel Panel is the way to go. Thanks again, Ria, for your fantastic help!

Martin London

Aug 31, 2024  on Shopify

madoucechérie

Aug 31, 2024  on Shopify

Great customer service! Immediate help!

Flawless Glow Boutique

Aug 31, 2024  on Shopify

Very Helpful and patient.

Movinwell

Aug 31, 2024  on Shopify

The best tracking and protection (insurance) app. Excellent support (fast and helpful). Highly recommend.

PETIT-TOUTOU.COM

Aug 31, 2024  on Shopify

Très bien !! Assistance parfaite et réactive !

Beryka

Aug 31, 2024  on Shopify

It is a great application for tracing orders

Vibrantino

Aug 30, 2024  on Shopify

HoneyBeeApparelCo

Aug 30, 2024  on Shopify

Awesome service

Newage Leather Bags

Aug 30, 2024  on Shopify

The support agent was fantastic quick, knowledgeable, and very helpful. My issue was resolved with ease. Excellent service!

CHARLIE ROSE.LONDON

Aug 30, 2024  on Shopify

Really amazing customer support. Always super helpful! The app is easy to install and navigate. A life saver for tracking information to our customers.

Mini 1080p

Aug 30, 2024  on Shopify

Amazing app, Jessca is one of the greatest customer supports!!!

St.Lucian Seamoss Company

Aug 30, 2024  on Shopify

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