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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

ParcelPanel is a Shopify app designed to enhance post-purchase customer experience with real-time order tracking and delivery updates. This review covers its features, pros, cons, and merchant insights to help you decide if it’s the right fit for your store.

Reviews (5,234)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Boutique Ecom

Nov 03, 2024  on Shopify

super app

BonChef

Nov 03, 2024  on Shopify

Drahna

Nov 03, 2024  on Shopify

good

Fastwear

Nov 03, 2024  on Shopify

Awesome Service. Thanks for everything

Mixermx

Nov 03, 2024  on Shopify

good for use

Mağazam

Nov 03, 2024  on Shopify

Noué officiel

Nov 03, 2024  on Shopify

Paw Haven

Nov 02, 2024  on Shopify

amazing,

Viva Aura

Nov 02, 2024  on Shopify

Kath helped me with my issue very quickly ! Quick responses, positive energy and very professional . Thank you !

Amera

Nov 02, 2024  on Shopify

The Dream Avenue

Nov 02, 2024  on Shopify

Thank you for Cecilia assistance i am very satisfied using it

Pure Gems & Stones Store: Awakened Days

Nov 02, 2024  on Shopify

MerFi.

Nov 02, 2024  on Shopify

DAK ORIGINAL

Nov 01, 2024  on Shopify

GREAT APP

Aosha Boutique

Nov 01, 2024  on Shopify

La atención al cliente es otro nivel quiero agradecerle y resaltar que Donna fue muy amable y atenta con todas mis dudas recomiendo mucho esta aplicación.✨

HerSena

Nov 01, 2024  on Shopify

zessa is good

Neffra

Nov 01, 2024  on Shopify

C-BOUND

Nov 01, 2024  on Shopify

good customer service

SaintCorpse

Oct 31, 2024  on Shopify

Support: Amazing Suitability for Dropshipping and Branding: Yes Options: Wide variety, great selection My recommendation: Best choice. Outperforms competitors. What can be improved: - Design: I’d like more customization options for widgets and appearance.

Mijn winkel

Oct 31, 2024  on Shopify

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