Reviews: Parcel Panel Order Tracking

Customer reviews: Parcel Panel Order Tracking

Reviews (4,984)

Overall rating

5

1,710
4

51
3

7
2

2
1

3

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

Exceptional customer support described as responsive, friendly, and proactive.
Easy setup and seamless integration with platforms like Shopify.
Effective in providing real-time order tracking and updates, reducing customer inquiries.
Customization options to align with business branding.
Support for multiple carriers, facilitating versatile operations.

Common Concerns

Instances of misalignment between tracking numbers and carrier data.
Occasional delays in updating order statuses during peak periods.
Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Amelia's KPOP

Sep 30, 2024 on Shopify

awesome

BlackMask Products

Sep 30, 2024 on Shopify

Trendopi

Sep 30, 2024 on Shopify

Perfect

MEEG

Sep 30, 2024 on Shopify

super

RAFBAG

Sep 30, 2024 on Shopify

Very responsive support team, and great app

SKYHIGH.ZILLA

Sep 30, 2024 on Shopify

great quaries response by team

Treasures of my HeART

Sep 30, 2024 on Shopify

The support was great, answered my questions and checked my site just to make sure I had done things correctly. I would recommend this app for anyone

OLIVIA PAISLEY

Sep 29, 2024 on Shopify

cashymart

Sep 29, 2024 on Shopify

Amazing app fully satisfied with parcel panel and also have many feauters and a great customer support recomended to others

Fabulosity And Beyond

Sep 29, 2024 on Shopify

The Shower Head Store

Sep 29, 2024 on Shopify

Only started using it a few days ago but so far it looks super helpful, especially the Gorgias integration. That'll save our CX team a lot of time looking up shipment updates.

Modern Mythos Art

Sep 29, 2024 on Shopify

I'm blown away by the level of support provided. It's always a pain to set up from scratch, as it takes a while to navigate and integrate a new app. But support (Cecilia) was so helpful and speedy, it really took the time and stress out of the process. Will be recommending it to other shops!

Yeni Favorim

Sep 29, 2024 on Shopify

Cross & Crown

Sep 29, 2024 on Shopify

Great app, I use them in other stores and have always received good service. Perfect for those who work with dropshipping and multiple carriers.

Soul Verve

Sep 29, 2024 on Shopify

that was great!

Caftania Paris

Sep 29, 2024 on Shopify

Super Application je recommande

ModeSaga

Sep 29, 2024 on Shopify

Great app with great support team

UrbanTeez

Sep 29, 2024 on Shopify

Awesome Customer Suppor

Koil

Sep 28, 2024 on Shopify

Excellent service! Solved the issue in a minute by the representative. Thank you

MotiveLights

Sep 28, 2024 on Shopify

Schnell, einfach und super praktisch! Können wir nur empfehlen!