Reviews: Parcel Panel Order Tracking

Customer reviews: Parcel Panel Order Tracking

Reviews (4,984)

Overall rating

5

1,710
4

51
3

7
2

2
1

3

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

Exceptional customer support described as responsive, friendly, and proactive.
Easy setup and seamless integration with platforms like Shopify.
Effective in providing real-time order tracking and updates, reducing customer inquiries.
Customization options to align with business branding.
Support for multiple carriers, facilitating versatile operations.

Common Concerns

Instances of misalignment between tracking numbers and carrier data.
Occasional delays in updating order statuses during peak periods.
Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

GlowMates

Oct 04, 2024 on Shopify

COZYdagen

Oct 04, 2024 on Shopify

great response time

Mirbella

Oct 03, 2024 on Shopify

Probably the quickest support ive ever experienced and the app is great with many features

DipaliZ

Oct 03, 2024 on Shopify

Had an amazing experience with Parcel Panel Order Tracking chat and support! The team member Donna, was incredibly helpful, answering all my questions with patience and clarity. Highly recommend their service to anyone looking for top-notch customer support! ✨

Easy-Voyage

Oct 03, 2024 on Shopify

The support is great!

That's ME Style

Oct 03, 2024 on Shopify

Guter Service mit sehr viel Geduld. Die APP macht genau das, was es soll. Thank you for your patience with me, and I apologize for my frustration earlier. I felt misunderstood regarding my issue.

Fashion-Nade

Oct 03, 2024 on Shopify

I recently had an issue with my tracking system and reached out to Parcel Panel’s customer support via chat. I was amazed at how fast their team responded! They quickly understood my problem and provided a solution in no time. The support agent was professional, friendly, and efficient. I’m really impressed with their service and will definitely continue using Parcel Panel for my business. Highly recommend!

kayonn

Oct 02, 2024 on Shopify

E-stoch

Oct 02, 2024 on Shopify

donna ya çok teşekkür ediyorum çok hızlı yanıt ve hızlı çözüm uyguladığı için

Valtorri

Oct 02, 2024 on Shopify

SUPER GOOD

BelkiStore

Oct 02, 2024 on Shopify

Ma boutique Ekzoshopi

Oct 02, 2024 on Shopify

illuminwise

Oct 02, 2024 on Shopify

Perfect assistance

Felimed

Oct 01, 2024 on Shopify

FitTech Spot

Oct 01, 2024 on Shopify

great

SV FOOT

Oct 01, 2024 on Shopify

Nordisk Aura

Oct 01, 2024 on Shopify

Thatch Wears Clothing

Oct 01, 2024 on Shopify

10/10 great app and great customer service

Pure Bath

Oct 01, 2024 on Shopify

Trendyfy

Oct 01, 2024 on Shopify

replying quickly and fast :)