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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (4,984)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Gretess Beauty Care

Oct 07, 2024  on Shopify

great customer support

KATCHY

Oct 07, 2024  on Shopify

Jessca was awesome, patient and delivered an outstanding support. Really satisfied .

AVRİSA

Oct 06, 2024  on Shopify

Bon Tropik

Oct 06, 2024  on Shopify

Setup is very easy, and Kath was very fast and helpful on a small question that I had.

VEAUTY

Oct 06, 2024  on Shopify

great app

DedaBaba™

Oct 06, 2024  on Shopify

J'ai testé l'aide du support pour l'installation : réactivité et efficacité. Le top ! Merci.

CottonBlend Studio

Oct 06, 2024  on Shopify

Great support when needed! Parcel Panel has exceeded the expectations.

MERAKI

Oct 06, 2024  on Shopify

Rivaro

Oct 06, 2024  on Shopify

Led Case™

Oct 05, 2024  on Shopify

G-Kiosk

Oct 05, 2024  on Shopify

Right away when started the Trail - free version it was directly a plus support - user-friendly platform very easy to use. and what matters most everything is working as it should be ! Love it.

Ferli Finds 9

Oct 05, 2024  on Shopify

Orange Watchz

Oct 05, 2024  on Shopify

Very nice assistance. Thank you a lot for your work and the application is always awesome !

Dreamscape Decor

Oct 04, 2024  on Shopify

good

Mobility Home

Oct 04, 2024  on Shopify

Quick customer support as well. I think with any software like this there is an adaption phase. The customer support made the adaption much easier.

Kingdom Outfitters

Oct 04, 2024  on Shopify

So far so good! Kath w/ customer support was awesome! Super helpful and hooked me up! I heard this was the best app and I believe it now! I will continue using Parcel Panel as long as a have a shop!

fitteers

Oct 04, 2024  on Shopify

Bébé Ange

Oct 04, 2024  on Shopify

Stil Kleider

Oct 04, 2024  on Shopify

Great app, Even better support <3

TRAPPED

Oct 04, 2024  on Shopify

It's great

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