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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (4,984)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Retail Galore Store

Oct 12, 2024  on Shopify

Customer service is outstanding!! I will soon be a paid subscription member of this service and thank you to Kath for her help!!!

Fashion Vault

Oct 11, 2024  on Shopify

Support is very helpful

Kuwaii Store

Oct 11, 2024  on Shopify

My Store

Oct 11, 2024  on Shopify

Great app! have been using it for my multiple stores. Great live chat!

Boutique Ecom

Oct 11, 2024  on Shopify

merci de m'avoir aidé

Ciara Cork

Oct 11, 2024  on Shopify

Great and fast support, also easy to install

Keen Uplift

Oct 11, 2024  on Shopify

Very good App and nice support from Jessca!

Project Montessori

Oct 11, 2024  on Shopify

Self-consciousHealth

Oct 11, 2024  on Shopify

Fast and friendly customer support as well fast resolving issues. Overall easy to navigate.

Rouzan

Oct 11, 2024  on Shopify

wonderful app and great customer support

Hermosa Hair

Oct 10, 2024  on Shopify

Sukurai

Oct 08, 2024  on Shopify

CheapHaven

Oct 08, 2024  on Shopify

great

AURAPRO SAUNA™

Oct 08, 2024  on Shopify

Excellent App with Top-Notch Support The Parcel Panel Order Tracking app is fantastic! It makes tracking orders easy and straightforward for both us and our customers. The interface is user-friendly, and the app integrates seamlessly with our store, keeping our customers informed every step of the way. A special thanks to Donna from their support team. She provided outstanding help in no time, resolving my issue quickly and efficiently. Her assistance was excellent and made the process smooth and hassle-free. For anyone looking for a reliable order tracking solution backed by fast, helpful customer service, Parcel Panel Order Tracking is the perfect choice. Five stars, no question!

DesignByAmor

Oct 08, 2024  on Shopify

GOOD!

My Store

Oct 08, 2024  on Shopify

Super assistance ! bonne application

KalusteKulma

Oct 08, 2024  on Shopify

Really quick answers and really nice customer service. :))))

SwingCaddie™

Oct 08, 2024  on Shopify

Great!

Wolf Peak Gear

Oct 08, 2024  on Shopify

good support

Moonlit Elegance

Oct 08, 2024  on Shopify

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