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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (4,984)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Midnightbandit

Oct 21, 2024  on Shopify

Very good app. Great support team.

hayalix

Oct 21, 2024  on Shopify

chat çok iyi hemen yardımcı olundu. Jessca Hanıma teşekkürler tekrardan.

theRDHshop

Oct 21, 2024  on Shopify

So far no issues, easy to set up, good customer support, overall happy with the app :D

Lumina Enhance

Oct 21, 2024  on Shopify

Customer service was absolutely a gem when I needed, fast, resourceful and willing to sort and help. I would definitely recommend it.

Home Gadgets

Oct 21, 2024  on Shopify

Paw Lane

Oct 20, 2024  on Shopify

Incredibly fast response time and super helpful!!!

Fashion

Oct 17, 2024  on Shopify

One of the best tracking apps !

FLAMARDA

Oct 17, 2024  on Shopify

Ferayo

Oct 16, 2024  on Shopify

Coffee Hunters

Oct 16, 2024  on Shopify

=)

Southern Gifts & Prints

Oct 16, 2024  on Shopify

The absolute best support among Shopify apps. So great to have Parcel Panel on my team heading into the holiday season.

Elevy Fashion

Oct 16, 2024  on Shopify

SansyModa

Oct 16, 2024  on Shopify

PETSROOKSS

Oct 16, 2024  on Shopify

Ecloria Jewelry

Oct 16, 2024  on Shopify

Great app and helpful customer service !

Petsinparty™

Oct 16, 2024  on Shopify

Facile da usare e precisa nell'invio delle informazioni ai clienti.

LUDO'S

Oct 15, 2024  on Shopify

Lumen Paul

Oct 15, 2024  on Shopify

Sales Support is great

Sweet Snouts

Oct 15, 2024  on Shopify

Classic Tee Collective

Oct 15, 2024  on Shopify

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