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Customer reviews: Parcel Panel Order Tracking

Develop by Shopify

ParcelPanel is a Shopify app designed to enhance post-purchase customer experience with real-time order tracking and delivery updates. This review covers its features, pros, cons, and merchant insights to help you decide if it’s the right fit for your store.

Reviews (2,107)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Nico`s Store *_*

Nov 21, 2025  on Shopify

good app so far.i ll recomand

Fitnova

Nov 21, 2025  on Shopify

Bee You™ Made with Love

Nov 21, 2025  on Shopify

Great service

Bigwigbig

Nov 21, 2025  on Shopify

I it, It's % good

Good Idea Store

Nov 20, 2025  on Shopify

Thank you , just excellent, fast installed in my shop

nurecover

Nov 20, 2025  on Shopify

Rosati Milano

Nov 20, 2025  on Shopify

My Femme Boutique

Nov 20, 2025  on Shopify

Aurelia Madrid

Nov 20, 2025  on Shopify

Powlys

Nov 20, 2025  on Shopify

Archive Footwear

Nov 19, 2025  on Shopify

MagFader

Nov 19, 2025  on Shopify

great support ,,, great app, great team !!!

PocketArtistGiftsCo

Nov 19, 2025  on Shopify

Alphadre

Nov 19, 2025  on Shopify

Fast and effective support. thanks

Veste Teddy

Nov 18, 2025  on Shopify

Nexto0l

Nov 17, 2025  on Shopify

Fantastic customer support and super easy to use! The setup was straightforward — everything made sense right away. When I had a question, the support team (special thanks to Zessa!) responded quickly, explained things clearly, and even upgraded my free quota on the spot. This app is simple, well-designed, and backed by a team that actually cares about helping new users succeed.

Vierra

Nov 17, 2025  on Shopify

Soul Art Shop

Nov 17, 2025  on Shopify

just in testing phase but for now I can say that the customer service is excellent. Jane is Amazing

CARREMO

Nov 16, 2025  on Shopify

Vita

Nov 15, 2025  on Shopify

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