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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (4,972)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Petraqua

Feb 07, 2025  on Shopify

Problème régler rapidement avec un support client très agréable

RehaComfort

Feb 07, 2025  on Shopify

I had an issue with my order tracking, and the customer service team at Parcel Panel Order Tracking was incredibly fast and helpful! They responded quickly, provided clear solutions, and resolved my problem in no time. Excellent support and a great experience overall. Highly recommended!

Worry Rings

Feb 06, 2025  on Shopify

Holika

Feb 06, 2025  on Shopify

Vivid-Melbourne

Feb 06, 2025  on Shopify

Amazing app, you can do things that many other tracking apps don't even come close to achieving.

GasShelbyWatch

Feb 06, 2025  on Shopify

La ayuda ha sido muy rápida, hasta que no he solucionado todos mis problemas no se ha ido, una atención al cliente 10/10!

SMARTCONECT STORE

Feb 06, 2025  on Shopify

Conseillers au Top ! Merci pour votre aide

Fila South Africa

Feb 06, 2025  on Shopify

Galerie Shop

Feb 06, 2025  on Shopify

Merci !

The Rootcoz

Feb 05, 2025  on Shopify

Thank you for simple and step by step installation process and free first 50 orders tracking!

MALRY

Feb 05, 2025  on Shopify

Great functionality. Support is very helpful and friendly.

Nade & Co.

Feb 05, 2025  on Shopify

Ronrooon

Feb 05, 2025  on Shopify

The app is great, but above all I've never seen a customer support so pro-active. Anything you ask they can do it. Even Apple doesn't have that kind of amazing support. Thanks team @ParcelPanel!

Cheffy

Feb 04, 2025  on Shopify

Tienen atención al cliente rápida

Legacy Edmonton

Feb 04, 2025  on Shopify

Great

Zalera

Feb 04, 2025  on Shopify

Good

Kimoya Paris

Feb 04, 2025  on Shopify

Service client très réactif, j'aime beaucoup cette application

The White Oak Collection - Hive Plants

Feb 03, 2025  on Shopify

Love the custom tracking page, it looks so professional!

Trendy Galway

Feb 03, 2025  on Shopify

Free Motus

Feb 02, 2025  on Shopify

Excellent app! Works great and customer service is great too!

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