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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

ParcelPanel is a Shopify app designed to enhance post-purchase customer experience with real-time order tracking and delivery updates. This review covers its features, pros, cons, and merchant insights to help you decide if it’s the right fit for your store.

Reviews (1,899)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Shopsthebest

Feb 19, 2025  on Shopify

RetroPod®

Feb 18, 2025  on Shopify

Harika bir görüşmeydi ve tüm sorunumuzu çözdü

Pilateuse

Feb 18, 2025  on Shopify

Adamo Mode

Feb 17, 2025  on Shopify

Best customer service i ever experienced! Essentials plan is a good value for the buck.

Soleuma

Feb 17, 2025  on Shopify

Muy buena app y el servicio al cliente es muy bueno

Espace Astronomie

Feb 16, 2025  on Shopify

bien

Avelon Amsterdam

Feb 16, 2025  on Shopify

Snelle support, goede app helpt enorm met klanten tevreden houden!

Etch & Gold

Feb 15, 2025  on Shopify

As a new user, I’ve had a great experience with the Parcel Panel support team! They’re not only quick and responsive, but they also anticipate my needs, making the entire process smooth. I truly appreciate their level of service!

NEWOU

Feb 14, 2025  on Shopify

Mirvane

Feb 14, 2025  on Shopify

James London

Feb 14, 2025  on Shopify

Great app, very insightfull and great service team!

MixMarket

Feb 13, 2025  on Shopify

adorei a abordagem super esclarecedora e simpatica a atendente.

Stellory

Feb 13, 2025  on Shopify

Customer service was top notch! helpful and quick replies.

DrucillasLove

Feb 13, 2025  on Shopify

Answered what I need to thank you

Il mio negozio

Feb 13, 2025  on Shopify

APP che funziona come si deve e con qualsiasi numero di spedizione , sia nazionale che internazionale

Creative Femininity

Feb 12, 2025  on Shopify

This app literally saved my dropshipping business and Cecilia was great! Really good customer support. Xxx

Free Motus

Feb 12, 2025  on Shopify

Excellent app -I highly recommend it. Customer service is great too!

Linas

Feb 11, 2025  on Shopify

very good app , customer service is efficient

Chat'Imprim

Feb 11, 2025  on Shopify

Elva Stil

Feb 11, 2025  on Shopify

always of great help. also fast response and fast results.

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