Reviews: Parcel Panel Order Tracking

Customer reviews: Parcel Panel Order Tracking

Reviews (4,981)

Overall rating

5

1,708
4

51
3

7
2

2
1

3

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

Exceptional customer support described as responsive, friendly, and proactive.
Easy setup and seamless integration with platforms like Shopify.
Effective in providing real-time order tracking and updates, reducing customer inquiries.
Customization options to align with business branding.
Support for multiple carriers, facilitating versatile operations.

Common Concerns

Instances of misalignment between tracking numbers and carrier data.
Occasional delays in updating order statuses during peak periods.
Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Radiant Memories

Nov 06, 2024 on Shopify

great

our lovely pets

Nov 05, 2024 on Shopify

www.snugbelly.com

Nov 05, 2024 on Shopify

Was helped by Jessca, wow incredible help . Thank you

Urban Couture London

Nov 05, 2024 on Shopify

WorldOfOorja

Nov 05, 2024 on Shopify

BrandZale

Nov 05, 2024 on Shopify

Very nice and helpful!

ANewSens

Nov 05, 2024 on Shopify

Great app very helpful and perfect support team (in any questions)

Mila & Co.

Nov 05, 2024 on Shopify

Love this app! It works perfectly, and the customer service is amazing. Anytime I’ve needed help, they’ve been super quick and helpful. Highly recommend!

Golden Heritage

Nov 05, 2024 on Shopify

amazing

Miranah Munich

Nov 05, 2024 on Shopify

The Great Spaulding

Nov 05, 2024 on Shopify

The Shelters Peak

Nov 05, 2024 on Shopify

Always an Amazing assistence

Charluxe

Nov 05, 2024 on Shopify

Parcel Panel has been an excellent solution for order tracking in my Shopify store, enhancing customer satisfaction. With its user-friendly interface, I set it up quickly and now provide customers with real-time updates at every stage of their order. The customizable tracking page allows me to align with my brand, and automated notifications reduce support inquiries. It supports multiple carriers, which is a major plus, though some carriers occasionally experience update delays. Overall, it's a valuable tool for professional order tracking.

Signature Solutions

Nov 05, 2024 on Shopify

boutique-ironman.com

Nov 05, 2024 on Shopify

super

Diamond Xclusive

Nov 04, 2024 on Shopify

So far so good. They have great customer service and are open to always assist

My Lovely Autistic

Nov 04, 2024 on Shopify

Personal Health Shop

Nov 04, 2024 on Shopify

Fast and reliable customer support. And the Tracking app is great been using it for years now.

moonlatern

Nov 04, 2024 on Shopify

Donna was very attentive in the chat section and I would like to thank her for that.

Ravish

Nov 04, 2024 on Shopify

Cecilia was great