Reviews: Parcel Panel Order Tracking

Customer reviews: Parcel Panel Order Tracking

Reviews (4,981)

Overall rating

5

1,708
4

51
3

7
2

2
1

3

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

Exceptional customer support described as responsive, friendly, and proactive.
Easy setup and seamless integration with platforms like Shopify.
Effective in providing real-time order tracking and updates, reducing customer inquiries.
Customization options to align with business branding.
Support for multiple carriers, facilitating versatile operations.

Common Concerns

Instances of misalignment between tracking numbers and carrier data.
Occasional delays in updating order statuses during peak periods.
Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

MANOPOULOS Chess & Backgammon

Nov 13, 2024 on Shopify

Parcel Panel Order Tracking has been an invaluable tool for managing and tracking orders with ease. The interface is intuitive, making it easy to access real-time updates on shipments, which is incredibly useful for both my business and customers. The automated tracking notifications add a professional touch to our customer service, keeping customers informed and reducing the need for manual updates.

Manzana Amsterdam

Nov 12, 2024 on Shopify

Great customer service!

Embrod'Shop

Nov 12, 2024 on Shopify

Happy Tails Co.

Nov 12, 2024 on Shopify

A must have in the Dropshipping business!

Dream With Kat

Nov 12, 2024 on Shopify

Customer service was super friendly and got back to me quickly. I’m really happy with the support I received! Thank you!

Nutrexo

Nov 12, 2024 on Shopify

easy to setup

Allinonesoasis

Nov 12, 2024 on Shopify

Spicy Cherries

Nov 12, 2024 on Shopify

My Store

Nov 11, 2024 on Shopify

The application has been good so far. Online customer service representative was also helpful and responsive. I've got a step-by-step detail explanation on how I could work things around the application. Overall highly recommended!!!

The Artisan Pasta

Nov 11, 2024 on Shopify

Amazing app experience!

Johnny Hand Shop

Nov 11, 2024 on Shopify

Schneller und super Support. alles übersichtlich !

CUPPETEA

Nov 11, 2024 on Shopify

Nice and helpful customer helping

AirLevi

Nov 11, 2024 on Shopify

Great! I recommend!

OrVenio

Nov 11, 2024 on Shopify

PARADUXE

Nov 11, 2024 on Shopify

Cecelia did an outstanding job helping me set up protection as well as removing their branding from my store. Gorgeous

Menta Figures

Nov 11, 2024 on Shopify

Vision Beam

Nov 11, 2024 on Shopify

Parcel Panel has been a game-changer for our order tracking process. The integration is seamless, and the app offers a great customer experience by providing clear, real-time updates on shipping statuses. It’s easy to use, customizable, and has significantly reduced customer inquiries regarding delivery. Their support team is also very responsive and helpful whenever needed. Highly recommend this app for any e-commerce store looking to streamline their shipping communication and boost customer satisfaction!

RPM-Motor

Nov 11, 2024 on Shopify

ProStop Collection

Nov 11, 2024 on Shopify

vennuspets

Nov 10, 2024 on Shopify

The chat and Support was great!