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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (4,981)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

GUL CHEEN

Nov 15, 2024  on Shopify

AWESOM, EXCITING TO USE IT

omobrix

Nov 15, 2024  on Shopify

My favorite app!!

Zyxspire

Nov 15, 2024  on Shopify

Excellent interface, very easy to use and despite it being easy to figure out, it even breaks things down even further if needed. The customer service is great and efficient even for free members and there are many nice free tools, alongside great deals if one wants to purchase a plan down the road. Overall, great app!

Surprise

Nov 14, 2024  on Shopify

Beauty decoder 醫美護膚品專門店

Nov 14, 2024  on Shopify

NaturaCove

Nov 14, 2024  on Shopify

ParcelPanel is a really great application, I am very pleased. Donna, one of the customer representatives, solved my problem in just 1 minute, thank you parcelpanel family❤️

EternaBloom

Nov 14, 2024  on Shopify

Fast, good and friendly support.

FlashPro

Nov 14, 2024  on Shopify

great app for tracking

ANGLICOLOR

Nov 14, 2024  on Shopify

Smyleup

Nov 14, 2024  on Shopify

Very Useful the assistance

STILHAVN

Nov 14, 2024  on Shopify

"The customer support from Parcel Panel is outstanding! Quick, helpful, and incredibly friendly. My questions were answered promptly, and the team was always eager to provide the best solution. This is how customer service should always be!"

SleepHarmony

Nov 14, 2024  on Shopify

Great support

BUNz

Nov 13, 2024  on Shopify

Aluvoo Nederland

Nov 13, 2024  on Shopify

Goede ervaring

Richmond-Oslo

Nov 13, 2024  on Shopify

They helped me good with getting free quoters and the cs was very fast-responsive

ZOKULT

Nov 13, 2024  on Shopify

Parcel Panel is on another level. It makes order tracking smooth, quick, and simple. No more stressing about where my package is – everything is right there at my fingertips! Massive shoutout to Kath for the amazing customer service. She was quick to help me with a few questions I had, and made the whole experience effortless. If you’re looking for a reliable and user-friendly tracking solution, Parcel Panel is the way to go. Thanks again, Kath – top-notch support!

Mindflovv

Nov 13, 2024  on Shopify

persiancarpets.ch

Nov 13, 2024  on Shopify

kleineherzen

Nov 13, 2024  on Shopify

WallPoster

Nov 13, 2024  on Shopify

L'application est primordiale pour apporter une confiance en plus sur votre site. Je remercie Donna pour m'avoir aidé !

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