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Customer reviews: Parcel Panel Order Tracking

Develop by Shopify

ParcelPanel is a Shopify app designed to enhance post-purchase customer experience with real-time order tracking and delivery updates. This review covers its features, pros, cons, and merchant insights to help you decide if it’s the right fit for your store.

Reviews (1,984)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Bentior Jewels

Oct 10, 2025  on Shopify

Ma Cafetière Italienne

Oct 10, 2025  on Shopify

ELVINOIR®

Oct 10, 2025  on Shopify

Nevokam

Oct 10, 2025  on Shopify

Très bien

Original Fit Wear

Oct 10, 2025  on Shopify

Great app to allow my customers to track their parcels in real time

Abbey London

Oct 09, 2025  on Shopify

Great and fast support!!

EXOVETEMENTSCLUB

Oct 09, 2025  on Shopify

DarkFlux

Oct 09, 2025  on Shopify

molto buona per l'assistenza che risponde anche molto in fretta consigliata per il tracciamento dei pacchi segna tutte le informazioni in tempo reale e hai tanta scelta di modifiche

LeadHead Glass

Oct 08, 2025  on Shopify

Dropy

Oct 08, 2025  on Shopify

zessa the best

Airsoft Mania Europe

Oct 07, 2025  on Shopify

Roadtag.staging

Oct 07, 2025  on Shopify

Acumen Camera

Oct 07, 2025  on Shopify

UBEMOOD

Oct 07, 2025  on Shopify

reponse rapide, clair et pro

Krása Moda

Oct 07, 2025  on Shopify

SARA-OSLO

Oct 06, 2025  on Shopify

Exceptional

Trendy Vogues

Oct 06, 2025  on Shopify

Amazing customer service

Ellavie-Paris

Oct 06, 2025  on Shopify

zeer goed en snel verder geholpen. 5/5

TORU

Oct 05, 2025  on Shopify

good

HÉLENOR Paris

Oct 05, 2025  on Shopify

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