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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (4,981)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

GameWell Gear

Nov 29, 2024  on Shopify

Customer Support agent Jessca was great. She answered all questions in a timely manner.

Pet Coob

Nov 29, 2024  on Shopify

I use Parcel panel everytime becouse i love your services and thank you for team.

Paresse Paris

Nov 29, 2024  on Shopify

Très fonctionnelle et super support, merci

ORGANISAC

Nov 29, 2024  on Shopify

Discussion par chat au top , Cécilia à bien répondu à ma demande et est très sympa !

The Chill Guy Store

Nov 29, 2024  on Shopify

Venzore

Nov 28, 2024  on Shopify

Best costumer service!"

Vixin Paris

Nov 28, 2024  on Shopify

The best in the game. Simple

Brisbane Boutique

Nov 28, 2024  on Shopify

Versale Joias

Nov 28, 2024  on Shopify

Very good

STOCK LUXURY 89

Nov 28, 2024  on Shopify

supporto super!!!

The Goose Nest

Nov 28, 2024  on Shopify

SpeedTienda

Nov 28, 2024  on Shopify

gracias muy buena atencion

Soul Rise Clothing

Nov 28, 2024  on Shopify

Amazing service from the support team regarding some extra advice I needed on the app. also could I recommend that the app offers the option to print out bulk shipping labels.

Vogue Speak

Nov 28, 2024  on Shopify

My Store

Nov 28, 2024  on Shopify

They help really fast:)

Hush Slides

Nov 28, 2024  on Shopify

Best features for tracking + amazing and fast customer service.

Ty-Art

Nov 27, 2024  on Shopify

pefect

Selenindünyası

Nov 27, 2024  on Shopify

this is great

Assassiclothing

Nov 27, 2024  on Shopify

great help from the support team

Olivia Auckland

Nov 27, 2024  on Shopify

10/10

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