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Customer reviews: ParcelWILL Order Tracking

Develop by Shopify

ParcelPanel is a Shopify app designed to enhance post-purchase customer experience with real-time order tracking and delivery updates. This review covers its features, pros, cons, and merchant insights to help you decide if it’s the right fit for your store.

Reviews (2,297)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Resiona

Apr 25, 2024  on Shopify

good

Cozy and Style

Apr 25, 2024  on Shopify

Goede service, en staan altijd voor je klaar!

KIENTE

Apr 24, 2024  on Shopify

graceandaugust.co.nz

Apr 24, 2024  on Shopify

So far so good. Only just found it and am so pleased. Customer service has been great so far

Dezizo

Apr 24, 2024  on Shopify

Zeer snelle hulp, wordt zeker gewaardeerd. App werkt zelf ook heel prettig

Aurora Polaris Cosmetics

Apr 24, 2024  on Shopify

this app is very amazing there is a free plan that comes with everything you would need and the support team is just great

Case X Kingdom

Apr 24, 2024  on Shopify

Fantastic app and super quick support, love the customization!

Parker & Finch

Apr 23, 2024  on Shopify

my Blacin

Apr 23, 2024  on Shopify

what an amazing app i loved it thank u so muh

Karí Céra

Apr 23, 2024  on Shopify

LUXURY COUNTER

Apr 23, 2024  on Shopify

YumeJeong Garden

Apr 23, 2024  on Shopify

Donna was too kind and helpful to help me setting up my parcel panel order tracking app on my store page. She was also patient enough to do the needful :)

Adeline

Apr 23, 2024  on Shopify

PHEROMONES2002

Apr 23, 2024  on Shopify

D.M UNDERWEAR

Apr 23, 2024  on Shopify

This is a wonderful app for shopify Which you may need! And it can help my client to track their order! So useful, have a try!

Galaxy Zone

Apr 23, 2024  on Shopify

I highly recommend the Parcel Panel Order Tracking App for tracking online orders. It's easy to use, provides real-time updates, and has a neat interface that allows you to track all your orders in one place.

Swiss Kick

Apr 22, 2024  on Shopify

schnelle Hilfe. Problem wurde schnell erkannt und behoben. Danke!

Yaale´s Baby Zauberland

Apr 22, 2024  on Shopify

Also der Service ist schonmal sehr gut und die Integration in den Shop!

Ça bouchonne

Apr 22, 2024  on Shopify

Very fast thx to Jessca for his promptness.

Pixel Case

Apr 21, 2024  on Shopify

great and easy

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