Taranker.Com Logo
Parcel Panel Order Tracking logo

Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

ParcelPanel is a Shopify app designed to enhance post-purchase customer experience with real-time order tracking and delivery updates. This review covers its features, pros, cons, and merchant insights to help you decide if it’s the right fit for your store.

Reviews (1,973)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Cutio

Mar 16, 2025  on Shopify

bindrz

Mar 16, 2025  on Shopify

We have been using Parcel Panel for over a year and have not have any issues. Support is very responsive as well.

AssisPetCare

Mar 16, 2025  on Shopify

Cecilia, muito querida e atenciosa.

ElevateHealthTech

Mar 16, 2025  on Shopify

JOLIE'S

Mar 16, 2025  on Shopify

great app with a lot of features , must have for any store

Mellovic

Mar 16, 2025  on Shopify

Fast customer support

Edendogs

Mar 16, 2025  on Shopify

really goot for tracking easy use and clear

Five Monkey Print Shop

Mar 16, 2025  on Shopify

fast response at 4:16am. thanks for the help!

SACRED CHAOS Studios

Mar 15, 2025  on Shopify

Service client au top !

Kitchen Gizmos

Mar 15, 2025  on Shopify

Great customer service. Very very helpful. Special thanks to Kath

Aura Vancouver

Mar 15, 2025  on Shopify

Kath was incredibly helpful! give her a raise!

Atelier Fontaine Paris

Mar 14, 2025  on Shopify

ZYLINGER

Mar 14, 2025  on Shopify

Osomnia

Mar 14, 2025  on Shopify

Happy Paws

Mar 14, 2025  on Shopify

cool

Vonthya

Mar 13, 2025  on Shopify

As always , the app is super amazing, the support is “10stars”…..very professional and above all friendly….

ARCADIA®

Mar 13, 2025  on Shopify

Parfait, merci a Donna la goat

Great Game Apparel

Mar 13, 2025  on Shopify

Quick customer support

PfotenTruhe

Mar 13, 2025  on Shopify

Super Kundenservice, sehr freundlich, antwortet schnell und ist sehr hilfsbereit.

Mobili Flex

Mar 13, 2025  on Shopify

great app. good service

Scroll to Top