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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (5,230)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Dashique

Feb 25, 2025  on Shopify

Good

Le Coco

Feb 25, 2025  on Shopify

Steffanii

Feb 25, 2025  on Shopify

Super Support, mir wurde bei allem geholfen, danke Donna :)

Un cuore a 4 zampe

Feb 25, 2025  on Shopify

Equestrian Accessory

Feb 25, 2025  on Shopify

Génial

Upscale Sneaker Boutique

Feb 25, 2025  on Shopify

Great app, amazing service!

The Troves

Feb 24, 2025  on Shopify

A must have tracking app for any Shopify store! It helps reduce customer support work about order status since the automated notifications keep customers informed. Plus the support team is responsive and super helpful. Highly recommended!

Eternal Vitality

Feb 23, 2025  on Shopify

Super App und sehr freundlicher, schneller Support.

Hydro Enthusiast

Feb 23, 2025  on Shopify

Revulla

Feb 22, 2025  on Shopify

The support helps in a few minutes! Appreciate the staff working here and the app :)!

Chantic Home

Feb 22, 2025  on Shopify

Great App I've just started to use it to add value for my customers. I did have some problems integrating my previous orders but i think it's because i set up local delivery and the settings for that can't be edited. The team were more than helpful in trying to help me sort it out. I look forward to seeing how i can use the app when i get more orders in.

Aqoom

Feb 22, 2025  on Shopify

helpful customer support

aurumgrace.com

Feb 21, 2025  on Shopify

Everything perfect. Top Support!

Empire Vault

Feb 21, 2025  on Shopify

amazing

Percalis

Feb 21, 2025  on Shopify

Service Clients irreprochable

Shah Faisal Collection

Feb 21, 2025  on Shopify

Thanks a lot

Heal Naturally

Feb 20, 2025  on Shopify

App is great

Contrastech

Feb 20, 2025  on Shopify

Thanks to Cecilia and Zessa

Chibi Shiba

Feb 20, 2025  on Shopify

Puppy Community

Feb 20, 2025  on Shopify

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