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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (5,230)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Alpenia

Mar 02, 2025  on Shopify

JB Store

Mar 02, 2025  on Shopify

The response was very quick and the problem was resolved immediately.

violettah

Mar 02, 2025  on Shopify

good cs

EnovSpace

Mar 02, 2025  on Shopify

Meilleur application pour le suivi de colis

Muna

Mar 02, 2025  on Shopify

Was very helpful!

Bobbi London

Mar 01, 2025  on Shopify

Very kind and helpful customer support. Thank you!

LÖMA Paris

Mar 01, 2025  on Shopify

Shogun Style

Feb 28, 2025  on Shopify

Great app, using for all our stores The support team is super professional, always there to help out in case anything needed can't recommend this enough

Hobbygaren

Feb 28, 2025  on Shopify

Snelle reactie als je een vraag hebt. Donna heeft me weer super geholpen. Using the app for a couple of years in my other webshop.

GlercBikesUK

Feb 28, 2025  on Shopify

GOOD

My Store

Feb 28, 2025  on Shopify

quick and clear customer support and interface

Swiitchy

Feb 28, 2025  on Shopify

The Doggo Den

Feb 27, 2025  on Shopify

Good suport

Diversico

Feb 27, 2025  on Shopify

虹色小部屋 Patifeli (nijiirokobeya Patifeli)

Feb 27, 2025  on Shopify

この企業の注文追跡サービスを使い始めたばかりですが利用しやすいです。企業ガイドも理解しやすく、すぐに店舗サイト内に注文追跡ページを表示できました。 チャットでお問い合わせをした時も、スタッフの方はとても親切で、一生懸命に丁寧に問題を解決していただきました。企業のお客様問い合わせ対応は素晴らしいです。追跡サービスは便利なので、これからもこの企業の追跡サービスを使っていきます

Hanna London

Feb 27, 2025  on Shopify

Yililo

Feb 27, 2025  on Shopify

Great! lots of issues with packages at the min, this seems to be the solutions. Thanks Kath!

Velvet-Rose London

Feb 26, 2025  on Shopify

very good

iBrilliance

Feb 26, 2025  on Shopify

Diffy

Feb 26, 2025  on Shopify

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