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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

ParcelPanel is a Shopify app designed to enhance post-purchase customer experience with real-time order tracking and delivery updates. This review covers its features, pros, cons, and merchant insights to help you decide if it’s the right fit for your store.

Reviews (1,864)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Sleek Soul

Aug 08, 2024  on Shopify

eksikbizde

Aug 04, 2024  on Shopify

Bellante

Jul 29, 2024  on Shopify

support was helpful, although it sucks I cant do much on the free version

Elegare

Jul 22, 2024  on Shopify

Ondex.nl

Jul 19, 2024  on Shopify

Service is great if you have questions!!!

uçan lamba

Jul 19, 2024  on Shopify

intofashion

Jul 15, 2024  on Shopify

My Wellnessy

Jul 10, 2024  on Shopify

assez intuitif, plan détaillé. j'aime beaucoup.

Rekiddle

Jun 22, 2024  on Shopify

Snatch-London

Jun 17, 2024  on Shopify

I just installed it and I didn't start using it but the customer service is good so far.

Swift-Shop

Jun 16, 2024  on Shopify

Uniqaya Lifestyle

Jun 12, 2024  on Shopify

I love this app because it is very simple and ease to use. It has so many carrier partners included in its basic plan. I just want the main thing to manually update the courier partner whom the app shows is different from the original one. Regards,

Luxoria Jewelry

Jun 05, 2024  on Shopify

Zopiax

May 28, 2024  on Shopify

very good but a little bit expensive

TheTeeSis

Apr 24, 2024  on Shopify

NEVA STORE

Apr 24, 2024  on Shopify

Sorunlara anında çözüm. Bu harika!

Powerboltz

Apr 24, 2024  on Shopify

Yeadreams R&B

Apr 22, 2024  on Shopify

La acabo de instalar y el servicio técnico es muy rápido y bueno. Subiré a 5 estrellas una vez lo pruebe y funcione perfectamente.

Bizarre Bazaar

Apr 15, 2024  on Shopify

Simple and Easy to Install

fetchone

Apr 12, 2024  on Shopify

Love it!

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