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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (4,972)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

MiniAmici

Sep 23, 2024  on Shopify

Cecila helped me very well!

JOKATH

Sep 19, 2024  on Shopify

Bonne réactivité du service client.

PatigoStore

Sep 17, 2024  on Shopify

I use this platform everytime becouse it very helps me

Dazzle & Grace

Sep 09, 2024  on Shopify

Supporting was fast and easy

DazzlingLEDs

Aug 29, 2024  on Shopify

It is good i'm just working it all out

Pfalzgold

Aug 29, 2024  on Shopify

Until now, great customer service. Exploring & Testing the App now, therefore I couldn't give 5 stars at the moment.

Blanctidote

Aug 24, 2024  on Shopify

Super

Ardeneve

Aug 14, 2024  on Shopify

The interface is intuitive and easy to navigate, making it simple to monitor the status of shipments. However, I wish the free plan included an automatic translation feature to improve accessibility for international users. Despite this, Parcel Panel remains a valuable tool for keeping customers informed about their orders.

Versielle

Aug 12, 2024  on Shopify

Sleek Soul

Aug 08, 2024  on Shopify

eksikbizde

Aug 04, 2024  on Shopify

Bellante

Jul 29, 2024  on Shopify

support was helpful, although it sucks I cant do much on the free version

Elegare

Jul 22, 2024  on Shopify

Ondex.nl

Jul 19, 2024  on Shopify

Service is great if you have questions!!!

uçan lamba

Jul 19, 2024  on Shopify

intofashion

Jul 15, 2024  on Shopify

My Wellnessy

Jul 10, 2024  on Shopify

assez intuitif, plan détaillé. j'aime beaucoup.

Rekiddle

Jun 22, 2024  on Shopify

Snatch-London

Jun 17, 2024  on Shopify

I just installed it and I didn't start using it but the customer service is good so far.

Swift-Shop

Jun 16, 2024  on Shopify

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