Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.
Key Strengths
Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
User-friendly interface that simplifies managing local delivery and pickup settings.
Flexible customization options for scheduling and delivery preferences.
Reliable functionality and significant contributions to operational efficiency.
Highly recommended customer service team known for going above and beyond.
Common Concerns
Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
Interface could benefit from further refinement, though this is often subjective.
Concerns about initial app glitches, although these are usually resolved promptly by support.
Final Thoughts
Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.
Twin Cities Crickets
Oct 28, 2024
on
Shopify
I am very happy that I picked PickEasy for our on-site appointment scheduler. We have a very unique business and the customization capabilities and the easy of updating our availability for pickup has been immensely valuable to our business. Unlike with Shopify, the Customer Support is very responsive and helpful. Using the chat feature I can count on a quick resolution to any issue I may have.
Creme Cream Puffs
Oct 28, 2024
on
Shopify
Barath was great. Very helpful and thorough
Rayo Negro
Oct 27, 2024
on
Shopify
Justo lo estoy configurando y me ayudaron mucho. lo único malo es que es no esta español, lo bueno y excelente es el soporte por que hacen todo para entender y configurar el aplicativo.
Patisserie Woo
Oct 24, 2024
on
Shopify
Dhina is VERY helpful with my enquiries. He assisted me with the backend codings and is very patient with the numerous questions I have. Appreciate the help from the entire team when I encounter issues with the API.
New York West Bakery
Oct 23, 2024
on
Shopify
Barath was extremely helpful, and was able to get the situation sorted out very quickly and efficiently.
Hill & Szrok
Oct 21, 2024
on
Shopify
Very helpful, I was helped by Manaz and Subi. Thank you
C Johnson & Son LTD.
Oct 17, 2024
on
Shopify
Fantastic customer service. Very polite and helpful. App is also easy to use
La Vasca
Oct 17, 2024
on
Shopify
Nandini was very very helpful and really nice!
ExpobazaarEU
Oct 16, 2024
on
Shopify
Thanks Jennifer
Your help is very helpful.
Mabel Mae's Bakery
Oct 16, 2024
on
Shopify
After taking awhile to pick a date picker for my bakery I chose Pickeasy. I've only had it for a short time and already love it. It helps streamline my business and takes redundancies out of communications with customers. The customer service is fantastic- prompt, answers questions, and fixes glitches rapidly. I had an issue that took a little time and figuring out to solve, Subi attended to my case start to finish & completed what I needed solved. I'm grateful to her and her team.
Highly recommend!
My Store
Oct 15, 2024
on
Shopify
Great app! Awesome customer service. They integrated the app for me with ease :)
Glorist
Oct 14, 2024
on
Shopify
I had an incredible experience with Dhina and Subi from LogBase during our Zoom call. He was very patient and guided me step by step through setting up the delivery date app for my store. His effort and dedication to ensure I understood everything made a huge difference. I truly appreciate his help and highly recommend their service! Logbase SUPPORT TEAM is the best. Now I am using 2 of their apps SELLEASY and PICKEASY! 11/10 Rating
Janani did an exceptional job, once again! I believe this is the 10th time I’ve asked for assistance, and each time, the queries have been handled with utmost care and precision. What I truly appreciate is that when my requests need more in-depth attention, they don’t hesitate to recommend a Zoom call to troubleshoot the issue personally. It's a hands-on approach that sets them apart. The app is not only efficient but backed by stellar customer service—one of the best experiences I’ve had! Thank you Janani!
dishbee
Oct 14, 2024
on
Shopify
By far the best customer support on Shopify App Store. Also impeccable functionality and super useful solution too many problems.
Highly recommended!
Pound Cake Addiction
Oct 13, 2024
on
Shopify
My customer service rep, Febin, was very hepful.
Purpose By Dana
Oct 10, 2024
on
Shopify
Janani helped me solve an issue with the calendar disppearing very easily and quickly. Software does what I need it to do.
Peachey Events
Oct 08, 2024
on
Shopify
5*s for Sudhan Ravi. He was super quick with helping me set up the app, he also helped me fix other problems on my website. Thank you!
LUXURY FLORSIT
Oct 07, 2024
on
Shopify
Sweet Pea's Pies
Oct 06, 2024
on
Shopify
When I first signed up for the app I would not have rated it very highly. However, after only 45 minutes with Kavishan's expert help, my store is functioning exactly as I wanted it to. Before this app, I was lost and my customers were frustrated - I even had a second website ordering system to manage all the different customer types and their orders. Now, after Kavishan assisted me, I can manage only one website and all the different types of customers will be able to order exactly what they want.
It's All Fun & Games
Oct 06, 2024
on
Shopify
Barath was very helpful and addressed my needs within a few minutes. A huge relief!
Morgenknusper
Oct 04, 2024
on
Shopify
Ich hatte ein Problem mit der Anzeige vom Lieferdatum wenn ich vom Checkout zum Warenkorb zurück gesprungen bin und habe daraufhin einen Zoom Termin mit dem Logbase vereinbart. Der Zoom Termin hat wie vereinbart stattgefunden und mein Problem wurde sehr schnell gelöst. Obwohl mein Englisch nicht sehr gut ist wurde mein Problem verstanden und es wurde sich Zeit für mich genommen. Ich kann Logbase jeden mit gutem Gefühl weiterempfehlen.