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Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Logbase

Reviews (1,195)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Click Flowers UK

Jan 19, 2025  on Shopify

Very helpful and informative. Further support required to resolve a different matter again very supportive. Thank you very much Subi x

Clorado

Jan 17, 2025  on Shopify

Dear SUBIKSHA, Thank you for assist me. Really you help me to understand pickeasy app.

Mirana Group

Jan 16, 2025  on Shopify

The technical support team (Subiksha) is super helpful. They didn't just help us to do the configuration but also custom scripts to streamline the user experience

Emicakes

Jan 12, 2025  on Shopify

Easy to use app. Manaz is helpful and helped me solved my queries quickly!

B.o.T.B. Body

Jan 10, 2025  on Shopify

very helpful Manaz

Cakery New Zealand

Jan 08, 2025  on Shopify

Dear Manas and Subi, I want to take a moment to express my sincere appreciation for the exceptional customer service you both provided. Your professionalism, attention to detail, and willingness to assist made a significant difference in resolving my issue smoothly. Thank you for taking the time to explain the issue in detail and ensuring I understood every aspect clearly It was evident that you genuinely cared about resolving my concerns efficiently. Thank you both for going above and beyond to assist me!

Flinj Pte. Ltd.

Jan 05, 2025  on Shopify

Subi was very helpful and able to resolve the issues and meet basic requirements. She was also able to advise subsequent setup if required.

Omega Coffee Collective

Jan 02, 2025  on Shopify

Excellent Service! Manaz did an excellent job!

Mtl Flower Co.

Jan 01, 2025  on Shopify

Excellent app. The tech/customer service team is amazing and very quick to fix your issues. They go above and beyond too!

Prime fuel kitchen

Jan 01, 2025  on Shopify

Pickeasy solved a very critical need for our website and most of the setup was very easy. I was able to schedule for help with some questions I had and Sudhan Ravi went above and beyond to help me with all of the technical questions that I have. I definitely recommend this solution to anyone needing to customize their local delivery service :)

Soldeli

Dec 29, 2024  on Shopify

Thank you, Subi. The problem has resolved with the assistance of Subi through Zoom. It was easy and smooth!

The Cinnamon Kitchen

Dec 29, 2024  on Shopify

Subi was really helpful and appreciate her prompt response

Dikla Delicious

Dec 24, 2024  on Shopify

Amazing service Subi Thank you for helping.

Revland Outdoor Living

Dec 22, 2024  on Shopify

Great app and even better customer service! I worked with Jenifer and she was amazing as always. Very good at understanding our companies needs and takes the time to make sure the app is working the way we need it to. Thank you!

Restaurant Sur Mer

Dec 22, 2024  on Shopify

Very helpful zoom call with Subi, she was able to address the issue quite efficiently

Midnight Florist

Dec 22, 2024  on Shopify

Thank you Subiksha- really helpful.

Heritage Floral Design

Dec 22, 2024  on Shopify

Awesome app. Has the features I needed. Annie is great!!

babel-bazaar

Dec 22, 2024  on Shopify

Manaz helped with the setup a lot! Great thanks.

Clovis Floral

Dec 20, 2024  on Shopify

Annie was fantastic! Great app, tons of configuration features and a great value

Native Florists

Dec 18, 2024  on Shopify

Great App.

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