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Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Logbase

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (913)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Get Stuffed

Mar 19, 2025  on Shopify

great support

Perry's Pork Rinds & Country Store

Mar 18, 2025  on Shopify

Febin was amazing and even during my 14 day free trial period he gave me the time and attention I needed in the middle of the night to get tasks completed like I had been a customer for years. This app is set up perfectly for our store that does once a month produce delivery locally in rural America but ships every other day of the year with our hundreds of other products. I appreciate everything and the ease and communication he provided.

Happy Almari

Mar 18, 2025  on Shopify

Barath - very helpful and obtained resolution very quickly.

TC's Fruit and Veg

Mar 18, 2025  on Shopify

Subiksha really helped me with the set up and it was clear and really helped our new online store be easily used by customers

Fuller Flowers

Mar 17, 2025  on Shopify

Subiksha was so helpful! She guided me through the set up and explained how to use the app. Great customer service, thank you!

Riverside-greenhouses

Mar 15, 2025  on Shopify

Barath was very helpful in solving our shipping and delivery options

Kubista Gastro GmbH

Mar 14, 2025  on Shopify

The app offers many customizations, especially for businesses with differing product availabilities (like bakeries). Jennifer helped us a lot in setting up the checkout process in our shop so customers have a smooth experience.

Tu arrocero

Mar 12, 2025  on Shopify

Subi, very good atention

La Juiceria Grocer

Mar 12, 2025  on Shopify

Manaz - very helpful and prompt respond

Kranenborg sauzen

Mar 11, 2025  on Shopify

Great service by Farhath. Quick and good solutions. Thanks for the help.

Triangle Y Store

Mar 07, 2025  on Shopify

Barath helped me with the setup

Fantastic Chocolate

Mar 07, 2025  on Shopify

Aravind and Manaz, were very helpful. They troubleshooted some issues related to displaying the time picker in Arabic language. i like the app so far. Will explore their other apps soon.

Press'em Bake House

Mar 06, 2025  on Shopify

Subikshea was amazing help ! Would definitely recommend this app !

Nuthatch

Mar 06, 2025  on Shopify

This is a great app. Easy to use and the customer support is superior. I always get a response within 24 hours and the team will join a call with me to show me how to make any changes I cannot figure out on my own. Today Barath helped me fix my shipping rates in just 5 min. What a breeze!

Empty Vase

Mar 05, 2025  on Shopify

Subiksha has been great in helping us setting this up

The Tradition Begins

Mar 05, 2025  on Shopify

Jenifer was incredibly helpful and patient with all of my questions, not only finding solutions, but explaining the how's and why's behind setting up different functions. Wonderful customer service!

Tania's Party Rentals and Balloon Store

Mar 04, 2025  on Shopify

I had a fantastic experience with Barath via Zoom. The service was professional, efficient, and exceeded my expectations. He was friendly, knowledgeable.

Poh Heng Jewellery

Mar 04, 2025  on Shopify

Subiksha is awesome and extremely helpful and quickly setup a zoom call to help with my problem and problem was resolved instantly, thank you so much and great job to Subiksha!

Flower2PhnomPenh

Mar 03, 2025  on Shopify

Thank you for your help Dhina Logbase, very good customer service best regards socheat

Kubista Gastro GmbH

Feb 28, 2025  on Shopify

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