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Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Logbase

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (912)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

The Flower Shop

Apr 25, 2025  on Shopify

LOVE THE APP AND THE TEAM. Subi was really helpful and fast in resolving our integration issues. Very easy to install for startup founders who have to multi task all day. Highly recommend this app.

Walker's Supermarket

Apr 24, 2025  on Shopify

I really struggled to set the features that I needed for my shopping page. Dhina was very responsive and jumped on a call very quickly to help me. He really talked me through the steps and helped set up additional features that I hadn't even thought about. Really pleased so far with this app

Eripio

Apr 23, 2025  on Shopify

Our store is going to be providing coffee for a large event and needed a way for customers to submit their orders ahead of time. I tried many apps, but this one fit the bill! Logbase support jumped on a call with me and walked me through exactly the scenario I was looking for. Thank you Subi!

Wackers

Apr 22, 2025  on Shopify

The app is great and very useful. And have amazing support team available to solve all your queries. Jennifer helped me setup the app smoothly. I highly recommend this app. Excellent support. Thank you Jennifer!

3 Sweet Girls Cakery Online Shop

Apr 22, 2025  on Shopify

Barath was very helpful in helping me get my delivery rates and zones set up. Thank you!

Marchello’s Floral

Apr 20, 2025  on Shopify

Dhina Helped me troubleshoot all of my problems and made the app work perfectly!

IdahoGiftBaskets.net - CGB

Apr 17, 2025  on Shopify

Manaz & Barath was simply amazing! He was professional and really helped me make the app even better than I thought! Thank yoU!

Tyner Pond Farm

Apr 17, 2025  on Shopify

My first call was with Barath. He was very helpful and patient. My call went beyond the scheduled window but he rerouted the other calls to other team members so we wouldn't be interrupted. Great support and great app! - Thanks! I had a second call with Jennifer and it was perfect! She is incredibly knowledgeable not only with their own app but with Shopify in general. Thanks again for the great product and support.

Beechworth Bakery

Apr 15, 2025  on Shopify

Subiksha was very helpful :)

IdahoGiftBaskets.net - CGB

Apr 15, 2025  on Shopify

Manaz was simply amazing! He was professional and really helped me make the app even better than I thought! Thank yoU!

ONEKEEPER USA

Apr 14, 2025  on Shopify

Amazing support from Subi. I really liked the app and I really recommend it

OffDay

Apr 14, 2025  on Shopify

Great assistance Manaz, keep it up !

Marchello’s Floral

Apr 10, 2025  on Shopify

Barath Thank you so much for your help!

NAROSA SWEET PARTY

Apr 10, 2025  on Shopify

Manaz me ha ayudado a configurar y a entender la app. Fue de mucha ayuda. Comenzare a aprender a usarla la app bien y espero que sea tan buena como el servicio prestado por Manaz.

Dunn & Walton

Apr 09, 2025  on Shopify

Manaz was very helpful and got the problem sorted. Highly reccomend!

The Farmhouse Meats & Cheese

Apr 08, 2025  on Shopify

Manaz was great helping and setting up this app for my new Shopify store

Tyner Pond Farm

Apr 08, 2025  on Shopify

Barath was incredibly helpful and patient. My call wend beyond the scheduled window but he rerouted the other calls to other team members so we wouldn't be interrupted. Great support and great app! - Thanks!

aRoastia

Apr 07, 2025  on Shopify

Had an issue setting things up and had amazing support from Manaz!

Betterburnt

Apr 07, 2025  on Shopify

Ellen Cookies

Apr 07, 2025  on Shopify

Barath did a great job in explaining the features and how the app operates.

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