Order Delivery Date & Time App Review for Shopify

Customer reviews: Pickup Delivery Date —Pickeasy

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (1,076)

Overall rating

5

581
4

12
3
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3
1

3

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
User-friendly interface that simplifies managing local delivery and pickup settings.
Flexible customization options for scheduling and delivery preferences.
Reliable functionality and significant contributions to operational efficiency.
Highly recommended customer service team known for going above and beyond.

Common Concerns

Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
Interface could benefit from further refinement, though this is often subjective.
Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Maison Morand

Dec 12, 2025 on Shopify

Subiksha

Bloom Haus & Co.

Dec 11, 2025 on Shopify

Dhina, was AMAZING! I'd been using another app for our delivery and pickup schedule, but ran into some issues. After requesting live support but only being met with "help guides" I decided to find another app to take over. From the time I got on the zoom with Dhina, I explained my companies issues and he got right to work. Thats what you call CUSTOMER SERVICE. Thank you Dhina for getting my shop back up and running like it should be.

Lili et Gordo - Expériences mexicaines

Dec 11, 2025 on Shopify

Worked well... and then the app widget stopped showing in cart... it was related with the theme 'Local' but support fixed it.

CourtneyintheKitchen

Dec 10, 2025 on Shopify

YANS DELI

Dec 10, 2025 on Shopify

Barath was very helpful and solved my requests.

LOAF Sandwiches

Dec 09, 2025 on Shopify

app is functional and easy to use customer support is 5 stars Dhinakar helped me out so much

Wonder Pies

Dec 09, 2025 on Shopify

Excellent technical support from Subi, great product. Functionality is working well, saved a lot of time and hassle.

Anderson Seafood, Inc.

Dec 09, 2025 on Shopify

I had an excellent experience working with Subiksha from the Pickeasy support team. She understood my requirements clearly and provided the best possible assistance. Her responses were quick, detailed, and extremely helpful. She made the entire process smooth and easy to follow. Truly appreciate her support and professionalism. Highly recommended!

The Cheese Store of Beverly Hills | Domenico's Foods

Dec 08, 2025 on Shopify

Has everything I need; the support is fast and knowledgeable.

Earthfare Supermarket

Dec 08, 2025 on Shopify

had some issues with set up but Subiksha was amazing in fixing them. Really happy with service and product to date

Gold Phoenix Asian Foods

Dec 08, 2025 on Shopify

Subi Has been wonderful and so helpful. Thank you. Like Pickup Delivery app

Country Store & Cafe at Timbertrove

Dec 05, 2025 on Shopify

great customer service!

Burn BBQ

Dec 05, 2025 on Shopify

Had some issues setting up for my specific needs. Was helped very swiftly by Subiksha after contacting the helpdesk. And now it's running like a charm ! Highly recommend !

Newton Farm Foods

Dec 04, 2025 on Shopify

Extremely helpful and to the point. Rajkumar sorted my complex issue with ease

patisserielawrencev

Dec 03, 2025 on Shopify

Subiksha provided amazing support during our call. She helped me navigate the pickup and delivery date settings on Pickeasy with no issues at all. The app is very efficient and easy to set up. Their support team is available 24/7, and they respond incredibly fast — exactly what any business needs.

twobites cake

Dec 02, 2025 on Shopify

Vignesh

L'ARCO Shop

Dec 02, 2025 on Shopify

I had some technical issues with locale settings and checkout configuration, and Vignesh from the Pickeasy support team was incredibly helpful. He quickly resolved the problems and provided clear solutions for all my questions. The app works great for managing pickup and delivery options, and the customer service is outstanding. Special thanks to Vignesh for his professional and efficient support! Highly recommended for anyone looking for a reliable pickup/delivery solution.

Osmose Patisserie

Dec 01, 2025 on Shopify

Thank you for you help, it will be fast. The app is perfect for us. Thanks to Subiksha for her job.

SUSIE K COOKIES

Nov 29, 2025 on Shopify

Rahul was so helpful. The chat feature was answered very quickly and all my questions and asks were answered super fast!!! Great app I highly recommend it!

Deli Ziosa

Nov 27, 2025 on Shopify

Manaz ***** - Excellent customer service. Helped me implement features that i had trouble doing. Fantastic cummunication and support. Looking forward to establishing a long term realationship with my other stores!!