Pickup Delivery Date —Pickeasy logo

Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Logbase

Reviews (1,136)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Clovis Floral

Dec 20, 2024  on Shopify

Annie was fantastic! Great app, tons of configuration features and a great value

Native Florists

Dec 18, 2024  on Shopify

Great App.

M & A Butchery

Dec 17, 2024  on Shopify

Thank you Subiksha for helping me setup the app properly to fit my requirements! You've been a great help. I appreciate you so much!

Blackwater Pastures

Dec 16, 2024  on Shopify

Great customer service! Sudhan Logbase was extremely helpful.

Natural Born Pets

Dec 16, 2024  on Shopify

Thanks Sudhan assisting me with editing theme code to work better with the app and store, i have this app on two of my stores now.

UrbanFindr

Dec 15, 2024  on Shopify

Janani did a great job. Fantastic support experience and configure PickEasy to work perfectly with ShipEasy. In fact, Shopify support told us that we could not setup ShipEasy and PickEasy for CCI API and had to select one. But she proved them wrong and got it to work.

Storey Family Farm

Dec 12, 2024  on Shopify

Barath was extremely helpful and clear. Thank you so much!

Recetas Fáciles | Kits de Comida

Dec 11, 2024  on Shopify

Barath assisted with the setup and very knowledgable

Leblanc Flowers

Dec 11, 2024  on Shopify

Great app but most of all is the tech support. Super quick on the spot to answer and make changes.

Fort Negen

Dec 11, 2024  on Shopify

Great app and great customer service by Siva Logbase and Subiksha to help me set up the app.

KUEVINGS Co.

Dec 10, 2024  on Shopify

Subiksha has displayed excellent service standards. Pickeasy has proven to be an invaluable addition to my Shopify store. Not only does the app itself enhance the checkout experience with essential features and a sleek, user-friendly design, but the customer service truly sets it apart from the competition. From the moment I reached out for assistance, the support team was prompt, courteous, and exceedingly helpful. They went above and beyond to resolve my issues efficiently, ensuring that my checkout process looked professional and included all the necessary information. What impressed me the most was their proactive approach. They didn't just solve my initial concerns—they also recommended additional features and optimizations that greatly enhanced the overall experience for my customers. Their expertise was evident as they offered thoughtful suggestions tailored to my store's unique needs. As someone with limited coding knowledge, I was especially grateful for their willingness to assist with CSS customization. The team took the time to input and fine-tune the code for me, ensuring that the final design aligned perfectly with my vision. This level of dedication and support is rare, and it made a significant difference in my experience. In summary, Pickeasy is a fantastic app backed by a team that genuinely cares about their users. If you're looking for a tool to elevate your checkout process and a team that will go the extra mile to help, I highly recommend giving Pickeasy a try. You won’t be disappointed!

Slice Magic Bakery

Dec 03, 2024  on Shopify

KORA

Dec 02, 2024  on Shopify

Barath was excellent, very knowledgeable and patient with me!

Kibo Cakes

Nov 28, 2024  on Shopify

Siva Logbase has been extremely helpful. The functionalities of the app fulfils what we need for the business.

Arno's to go

Nov 27, 2024  on Shopify

vlotte werking, 2 *support gecontacteerd, telkens snel en correct geholpen!

The Fresh Fish Shop UK

Nov 27, 2024  on Shopify

Siva & Subi were outstanding in their help with some issues I was having in changing shipping navigation and functions on our site. These guys were so so patient and helpful. they really went above and beyond. Thank you

Enrico Rizzi Milano

Nov 25, 2024  on Shopify

Great app and great, fast support!

Habersham Candle

Nov 25, 2024  on Shopify

App works as expected. And very friendly customer support in solving the issue. Thank you! Subi & Siva Support is so fast to fix any issues!

La Green Touch

Nov 21, 2024  on Shopify

Merci pour l'aide de la part de Manaz. Tres efficace, il a réglé mon problème rapidement. Trés bonne application avec beaucoup d'options.

Habersham Candle

Nov 21, 2024  on Shopify

App works as expected. And very friendly customer support in solving the issue. Thank you! Subi & Siva

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