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Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Shopify

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (1,076)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Ruby Flowers San Diego

Jan 19, 2026  on Shopify

Thank you Subiksha. Good service!

Ruby Flowers

Jan 19, 2026  on Shopify

Subiksha good service

Tots to Teens Furniture

Jan 18, 2026  on Shopify

Janani and Subiksha was a wonderful help and very patient with me. I am very grateful for her time and expertise.

Berry & Brine

Jan 16, 2026  on Shopify

Vignesh, was extremely helpful! Took the time to dive in and fix the problem - amazing service. thank you!

Ruby Flowers

Jan 16, 2026  on Shopify

Tots to Teens Furniture

Jan 15, 2026  on Shopify

Janani was a wonderful help and very patient with me. I am very grateful for her time and expertise.

Reynolds Timber & Building Supplies

Jan 15, 2026  on Shopify

Manaz from Pick Easy was absolutely brilliant. He went above and beyond to help me set up delivery for both retail and B2B, taking the time to understand exactly how my business works and tailoring everything to fit. Nothing was too much trouble — he was proactive, patient, and genuinely invested in making sure everything ran smoothly. If you’re looking for someone who actually cares about getting things right (not just ticking boxes), Manaz is the person. Outstanding service from start to finish.

Flowers On Pollen

Jan 15, 2026  on Shopify

Subiksha Has been very helpful and proactive in her support of getting our store set up to use Pickup Delivery Date-Pickeasy app and we are excited to see how it works for our business.

SUPPER SUB

Jan 13, 2026  on Shopify

Fantastic and quick customer service and great features which are easy to use.

OnlyRoses - Qatar

Jan 13, 2026  on Shopify

Subiksha was very helpful with the support request.

CouscousForYou

Jan 13, 2026  on Shopify

Barath, bon services patient et a l'écoute professionnalisme au top Outstanding support! The assistance was fast, professional, and extremely clear. Every issue was handled carefully, and everything works perfectly now. One of the best support experiences I’ve had. Highly recommended.

't Suikerhuys

Jan 13, 2026  on Shopify

Subiksha really helped me this early morning to set up the pickeasyapp. She showed me everything I needed to know, to help customers and make it easy to setup.

MD LANDSCAPE SUPPLY

Jan 08, 2026  on Shopify

Vignesh was very helpful troubleshooting and getting us up and running.

Kosher Wine Warehouse

Jan 08, 2026  on Shopify

Thank you for all of your assistance, Vignesh.

Berry & Brine

Jan 07, 2026  on Shopify

Barath was extremely fast and helpful! thank you

Orchidya

Jan 07, 2026  on Shopify

Subiksha has been incredibly helpful and has already supported us a great deal with the app setup. The features look great so far, and we’re hopeful it continues to perform well, especially as it solves issues that Shopify itself doesn’t address, even at a high cost. This app offers genuinely useful features that Shopify simply doesn’t provide.

LOOEYCOOEY

Jan 06, 2026  on Shopify

Farhath Manaz Five-star support! The agent was both knowledgeable and kind, taking the time to give a crystal-clear explanation. I felt genuinely helped and valued as a customer. Thank you!

CouscousForYou

Jan 06, 2026  on Shopify

Barath, bon services patient et a l'écoute professionnalisme au top

Fresh Flowers & Gifts

Jan 05, 2026  on Shopify

This app was super easy to install and setup and the support is great! They fixed my issue very quickly.

Solo Bread

Jan 05, 2026  on Shopify

Barath was very helpful during the app setup.

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