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Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Logbase

Reviews (1,195)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

EIGHTH PLATES

Mar 28, 2025  on Shopify

MANAZ WAS REALLY GREAT! HE INTRODUCED ME TO THINGS I DIDN'T EVEN KNOW I NEEDED. OVERALL I AM LOVING THIS APP SO FAR AND THE CUSTOMER SERVICE ZOOM CALL WAS THE ICING ON THE CAKE. THANK YOU MANAZ.

Masqati

Mar 28, 2025  on Shopify

Subiksha was very helpful in giving the demo and setting up the app

Country Arbors Nursery

Mar 26, 2025  on Shopify

Santa Monica Florist

Mar 26, 2025  on Shopify

Subiksha - amazing CS highly recommend the company - did an amazing job and fixed all the issues

Barth Lane Coffee Roasters

Mar 26, 2025  on Shopify

Manaz assisted with setting up pick easy on our online store. He was very helpful and provided all the support we needed!

beverlyhillsflorist

Mar 26, 2025  on Shopify

Subiksha Rocked it very knowledgeable and thank God I chose this app for my delivery Rates. amazing CS highly recommend the company.

PROVISIONS

Mar 25, 2025  on Shopify

Living DNA Singapore

Mar 25, 2025  on Shopify

frutera.mx

Mar 25, 2025  on Shopify

Manaz and Subikasha We were able to colaborate well, our meeting ran smoothly, Manaz was very service and solution orienteed. He took some homework with the font size in the calendar Looking forward to hearing from Manaz soon Thanks

Sincerely Fresh

Mar 21, 2025  on Shopify

amazing app, Manaz was extremely helpful

Catering Now

Mar 21, 2025  on Shopify

Subiksha was helpful in assisting

Farmer's Daughter

Mar 20, 2025  on Shopify

Farhath manaz was very helpful and even came back to me when I had to leave for a few minutes, I was able to solve my programming problems. thank you

The Tart Tin

Mar 20, 2025  on Shopify

Setup a zoom call with Subiksha and he was great in helping me setup the PickEasy app with my Shopify store. He even helped me fix some layout issues to line up the checkout page. Very helpful support and highly recommend. Thanks Subiksha

Get Stuffed

Mar 19, 2025  on Shopify

great support

Perry's Pork Rinds & Country Store

Mar 18, 2025  on Shopify

Febin was amazing and even during my 14 day free trial period he gave me the time and attention I needed in the middle of the night to get tasks completed like I had been a customer for years. This app is set up perfectly for our store that does once a month produce delivery locally in rural America but ships every other day of the year with our hundreds of other products. I appreciate everything and the ease and communication he provided.

Happy Almari

Mar 18, 2025  on Shopify

Barath - very helpful and obtained resolution very quickly.

TC's Fruit and Veg

Mar 18, 2025  on Shopify

Subiksha really helped me with the set up and it was clear and really helped our new online store be easily used by customers

Fuller Flowers

Mar 17, 2025  on Shopify

Subiksha was so helpful! She guided me through the set up and explained how to use the app. Great customer service, thank you!

Riverside-greenhouses

Mar 15, 2025  on Shopify

Barath was very helpful in solving our shipping and delivery options

Kubista Gastro GmbH

Mar 14, 2025  on Shopify

The app offers many customizations, especially for businesses with differing product availabilities (like bakeries). Jennifer helped us a lot in setting up the checkout process in our shop so customers have a smooth experience.

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