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Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Shopify

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (973)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Caws Cenarth

Oct 15, 2025  on Shopify

Fantastic super quick and easy. Problem solved within minutes

Neighbarista Pies

Oct 14, 2025  on Shopify

highly efficient and answered my question in 5 minutes!

Perham Prints

Oct 14, 2025  on Shopify

Vignesh did a great job on our store - checking everything over personally to make sure everything was working as it should do

Nabi Flowers

Oct 14, 2025  on Shopify

Customer Service is amazing and helped enhanced my website.

Active Home Centre

Oct 13, 2025  on Shopify

Manaz was very helpful. Great service! solved my problem and provided great support.

Nana's Creperie

Oct 13, 2025  on Shopify

Barath was very helpful. Solved all my questions in one call! Thank you team.

Soothe

Oct 13, 2025  on Shopify

Subiksha was very helpful!

Mystic Eco

Oct 09, 2025  on Shopify

I tried to set up pickup and delivery on my own and was struggling with it. I scheduled a free Zoom call to help with set up and Manaz helped me. He was so wonderful and helpful! Not only did he quickly set everything up, he also went steps further to edit some of my website code to make the checkout options look nicer for me. I really appreciated talking with him and my pickup/delivery options look great now!

Seymore Green

Oct 09, 2025  on Shopify

I recently worked with Manaz on my Shopify setup and I have to say—it was a game-changer. From the very first message, Manaz showed patience, technical skill, and a genuine desire to get things right. He walked me through the configuration step by step, fixed issues I didn’t even realize were there, and offered suggestions to optimize my setup. He tested everything after each change to ensure nothing broke. He never made me feel like a bother—even when I asked “stupid” questions. What impressed me most: Rapid responses (often outside typical hours) Deep troubleshooting, not just copy-paste fixes Willingness to customize things specific to my needs Clear, respectful communication If you want help on Shopify and want someone who actually cares about your success—not just closing tickets—ask for Manaz. Highly recommended.

The Raw Woof

Oct 09, 2025  on Shopify

App does what it advertises. Support has been amazing. Very prompt and knowledgeable team. Very easy to deal with.

Boucherie Costela

Oct 08, 2025  on Shopify

Excellent support!

Hellow Balloons

Oct 08, 2025  on Shopify

Amazing support and fantastic assistance- Thank you, Subiksha for your instant help!

Gully Bake

Oct 03, 2025  on Shopify

Barath was knowledgeable, professional and very helpful. He resolved my issue in reasonable time. Thank you!

SouthernRooted Girl

Oct 03, 2025  on Shopify

Barath was amazing and very friendly and answered all of my questions. Thank you for a great onboarding!

Magnificent Juices

Oct 03, 2025  on Shopify

Dhina really helpful! Excited to have this feature on my app!

Cake'D Up

Oct 02, 2025  on Shopify

Barath was very helpful in complete app setup.

Hello Blooms

Sep 30, 2025  on Shopify

Subiksha

Bangkok FreshLink

Sep 30, 2025  on Shopify

Brath was an amazing help in setting up the app on our Shopify store. Thank you!

Prosperity Market

Sep 28, 2025  on Shopify

Subi was super helpful, and I was able to solve my issues within 15 minutes. Highly recommend!

Sunny Mill

Sep 26, 2025  on Shopify

I had an online video call with Subi & she was very helpful

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