Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.
Key Strengths
Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
User-friendly interface that simplifies managing local delivery and pickup settings.
Flexible customization options for scheduling and delivery preferences.
Reliable functionality and significant contributions to operational efficiency.
Highly recommended customer service team known for going above and beyond.
Common Concerns
Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
Interface could benefit from further refinement, though this is often subjective.
Concerns about initial app glitches, although these are usually resolved promptly by support.
Final Thoughts
Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.
Bloom with Love Flowershop
Feb 05, 2025
on
Shopify
I needed some help and was able to communicate with a representative almost immediately via the chat box. Thank you!
Making Mama
Feb 05, 2025
on
Shopify
Very good app, thank you Rahul for your assistance!
Palena Fresh
Feb 05, 2025
on
Shopify
Jennifer saved my life, amazing, helpful and so friendly!
Lima Floral & Co.
Feb 03, 2025
on
Shopify
Super recomendado! su servicio es excelente, en especial la atención de Subiksha quien me ayudo con todas mis dudas vía zoom, lo recomiendo al 100%!
City Blossoms
Feb 02, 2025
on
Shopify
The chat box is always very helpful!
My Store
Feb 02, 2025
on
Shopify
Outstanding Support from Rahul Pradeev!
Rahul Pradeev went above and beyond to help me launch the app on my website. His support was prompt, professional, and incredibly helpful throughout the entire setup process. He patiently guided me through every step, addressing all my questions and ensuring a seamless integration. Thanks to his expertise.
The Wildflower Dallas
Jan 30, 2025
on
Shopify
Barath was great. He solved all my issues and also showed me what i need to do to take care of it myself next time. Excellent customer service
BluStar Recommerce
Jan 30, 2025
on
Shopify
Siva was extremely helpful in getting my pickup confirmation e-mail setup- Thank You!!!!
Uncle Pinoy
Jan 29, 2025
on
Shopify
very useful app, specially for a food service business where items have different fulfilment type
Reality Bites Bakery
Jan 27, 2025
on
Shopify
Barath was very helpful with guiding us through the app!
Delirium by Lucia
Jan 27, 2025
on
Shopify
Amazing suppurt from Dhina, he helped me out with everything i needed.
silent-disco.com
Jan 26, 2025
on
Shopify
Très bonne application avec un support client très réactif.
The Handzon Shop
Jan 25, 2025
on
Shopify
Janani was amazing with her insight and understanding of what I needed. Thank you!
And today I was helped extensively by Manaz - also very accommodating and knowlegable. Thank you!
Lizzysseafoodboxes
Jan 23, 2025
on
Shopify
Prompt service, really helped me with the issues i was having.
Brebow Cookies
Jan 23, 2025
on
Shopify
Amazing App and Outstanding Support!
Pickeasy has been a game-changer for my store! The app makes managing local delivery and pickup options super easy, and it has streamlined the whole process for me and my customers. It’s incredibly user-friendly, and everything works smoothly.
What truly stands out is their customer support—absolutely top-notch! They are always quick to respond and incredibly helpful, resolving any issues or questions I have. It feels great to know there’s a team behind the app that truly cares about their users.
If you’re looking for a reliable solution for delivery and pickup management, I highly recommend Pickeasy. It’s been a fantastic addition to my Shopify store!
Peak Press Juicery
Jan 22, 2025
on
Shopify
Barath was very helpful and solved our issue within a few minutes. This app is working as expected and we are very pleased with it.
Mayu's Cakes & Bakery
Jan 22, 2025
on
Shopify
Barath was super helpful activating email notifications for customers orders and adding pickup day/time to order notification emails!
Loving pickeasy for my local pickup and local delivery!
The Hainan Story
Jan 22, 2025
on
Shopify
Excellent service by Janani, very responsive and patience in guiding us on the issues.
Gary's Patisserie
Jan 21, 2025
on
Shopify
It works like how you expect it to. I need to limit orders everyday with scheduled timeslots to manage traffic and production and this app does exactly that. Customer service is always helpful and resolves all my issues (if any). Been using it for 2-3 years now, happy with the product.