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Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Logbase

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (913)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

KORA

Dec 02, 2024  on Shopify

Barath was excellent, very knowledgeable and patient with me!

Kibo Cakes

Nov 28, 2024  on Shopify

Siva Logbase has been extremely helpful. The functionalities of the app fulfils what we need for the business.

Arno's to go

Nov 27, 2024  on Shopify

vlotte werking, 2 *support gecontacteerd, telkens snel en correct geholpen!

The Fresh Fish Shop UK

Nov 27, 2024  on Shopify

Siva & Subi were outstanding in their help with some issues I was having in changing shipping navigation and functions on our site. These guys were so so patient and helpful. they really went above and beyond. Thank you

Enrico Rizzi Milano

Nov 25, 2024  on Shopify

Great app and great, fast support!

Habersham Candle

Nov 25, 2024  on Shopify

App works as expected. And very friendly customer support in solving the issue. Thank you! Subi & Siva Support is so fast to fix any issues!

La Green Touch

Nov 21, 2024  on Shopify

Merci pour l'aide de la part de Manaz. Tres efficace, il a réglé mon problème rapidement. Trés bonne application avec beaucoup d'options.

Habersham Candle

Nov 21, 2024  on Shopify

App works as expected. And very friendly customer support in solving the issue. Thank you! Subi & Siva

Gourmet Bakes & Co

Nov 21, 2024  on Shopify

Very simple and easy to use and when my app wasn’t showing the month on my calendar picker I contacted the help centre and they were extremely helpful and accomodating with my requests.

Pink Bakery by Ange

Nov 20, 2024  on Shopify

Very great addition to my website. The support team is always quick to respond to my questions and resolve any issue I may have.

Antojo's Gallery

Nov 19, 2024  on Shopify

Siva y Subi me ayudaron enormemente a desarrollar el apartado de reservas. Fueron muy amables y muy profesionales, resolvieron todas mis dudas.

Molly's Market

Nov 18, 2024  on Shopify

The customer service is exceptional, with a user-friendly and flexible app that makes customizing shipping and pick-up options a breeze. Special thanks to Manaz for his patience and knowledgeable assistance, which made the experience even better!

Top Dup Donuts

Nov 18, 2024  on Shopify

Thank you Siva, Subiksha and Nandini for your support today. They are very friendly and capable professionals. I sorted all my questions through Zoom! Thank you so much!

Gourmet Kontor Catering

Nov 17, 2024  on Shopify

Tolles Plugin mit einem sehr schnellen Support!

Home Bakes Bristol

Nov 15, 2024  on Shopify

Great help with an issue. Responsive and detailed.

The Loc God, Corp

Nov 14, 2024  on Shopify

Barat was great

Marine Foods Express, Ltd

Nov 13, 2024  on Shopify

Barath help us solved what we needed.

milliesnw

Nov 13, 2024  on Shopify

Super easy and super convenient having the option to set it up on a call. Managed to set up the majority by myself using their guide, but there was a few things I needed help with and Sudhan & Jananee went above and beyond to help set it up and configure it how I needed it. Many thanks to both of them and I look forward to using the App.

My Store

Nov 10, 2024  on Shopify

subi is very helpful. good service

Kirkbright Seafood

Nov 09, 2024  on Shopify

quick response, very helpful, and fixed the problem straight away!

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