Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.
Key Strengths
Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
User-friendly interface that simplifies managing local delivery and pickup settings.
Flexible customization options for scheduling and delivery preferences.
Reliable functionality and significant contributions to operational efficiency.
Highly recommended customer service team known for going above and beyond.
Common Concerns
Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
Interface could benefit from further refinement, though this is often subjective.
Concerns about initial app glitches, although these are usually resolved promptly by support.
Final Thoughts
Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.
Pakkefragten
Jul 09, 2024
on
Shopify
Fantastic support team
Mari Mari Bakery
Jul 08, 2024
on
Shopify
Janani was very helpful assisting me with setting up the Pickeasy app via video call. He definitely made set up a breeze!
Blossom Dreams
Jul 05, 2024
on
Shopify
Siva provided me with excellent service throughout the live chat and the Zoom meeting he offered when I couldn't resolve the issue myself. He took his time to help me with the problem and was incredibly thoughtful throughout the process. Additionally, he offered great advice and went above and beyond to ensure I was satisfied with the outcome. His dedication and attentiveness made a significant difference, and I truly appreciate his effort and expertise! I highly recommend Siva for his outstanding support and helpfulness.
Mozart Concierge
Jul 03, 2024
on
Shopify
Dhina
Guilford Garden Center
Jul 01, 2024
on
Shopify
Vina has been so helpful! Thank you!
My Store
Jul 01, 2024
on
Shopify
Nandini was very helpful and patient!
SAKESHO
Jun 27, 2024
on
Shopify
So far so good. Easy to set up. Veena helped make sure we're set up properly and suggested some good modifications to help improve delivery confirmation to customers.
Elsie Mae
Jun 22, 2024
on
Shopify
Jenifer J., a representative of the customer success team, was extremely helpful and patient. She answered all of my questions thoroughly and walked me through the whole process on how Pickeasy works! You do have to upgrade to the $10 a month plan to actually use it on your online store. Although, it does allow you to try the upgraded version for 14 days before you are charged. You can cancel prior to the 14th day and not be charged if it doesn’t work for you. I think this app is worth paying $10 a month to allow my customers flexibility in offering different time slots to choose from for local delivery. It also provides me the flexibility of deciding when I want to be available for local delivery. I hope you find this review helpful! :)
Quick
Jun 20, 2024
on
Shopify
Post Worthy Events
Jun 20, 2024
on
Shopify
Annie was awesome! She helped me work through an issue with my cart and now I am able to launch my store!
Thank you Annie,
Chris
LIM JOO HUAT ENTERPRISE
Jun 19, 2024
on
Shopify
Easy to use, functions without any issues. The team are also very prompt and helpful whenever I need help. Kudos to the team behind.
Recommended.
Te Pēke Kai
Jun 17, 2024
on
Shopify
Good support and customer service. Nice that there is a free option until you go over certain limits. Barath was very helpful with some issues I had on setting up new features on my store.
Vivery
Jun 16, 2024
on
Shopify
Great support, super responsive and professional!
IBS - Plateforme Clients
Jun 13, 2024
on
Shopify
Excellent service
MYC Floral Lab
Jun 11, 2024
on
Shopify
Amazing quick customer support
isotope-ice-cream
Jun 10, 2024
on
Shopify
Pickeasy has great support staff who are quick to respond and to resolve issues when they arise. Shout out to Rajkumar for his professional assistance!
NutriCafe
Jun 09, 2024
on
Shopify
very helpful, thank you pickeasy
Chocosis
Jun 09, 2024
on
Shopify
Very good customer service. They helped me instantly and helped to customize based on my needs.
ScottCakes
Jun 08, 2024
on
Shopify
Excellent app but the customer service makes it truly superb - their support team is easy to contact and they are very knowledgeable and committed to resolving the challenges or questions I encounter. Kavishan was very helpful, responsive, and thorough. Would definitely recommend the app!
Benty Flowers
Jun 05, 2024
on
Shopify
Nandhini & Dhina was great and we really enjoyed their service. Great service. Thanks.