Superb experience with the entire Omnisend platform! Everyone on the customer service team is so helpful and issues are resolved quickly.

My favorite thing about his app is the excellent customer support. The OS staff is very knowledgeable and works tirelessly day and night to answer my random and technical questions - all with an amazing attitude of service. I want to give a shoutout to some of these excellent support staff who have helped me many, many times: Agustin, Luiz, Diego, Sila, Didem, and Maria. Thank you for all your help.

Fantastic customer service. Beran was very helpful with our authentication issues explaining everything step by step in a simple and easy way.

Extremely disappointing experience with Omnisend's customer service. After waiting 30 minutes for a response, all I received was a link to an article that did not solve my problem at all. When I tried to explain that the article was not helpful, they simply ignored me. I am still here, waiting for a solution. It is unacceptable for a customer service to be so negligent and unresponsive.

Karine was incredibly helpful and was able to answer all my questions!

Karine helped me very well, gave good advice THANKS!

I've migrated from another service. For the few hiccups I had, support was very responsive and able to solve.

Great app. All of the staff are very helpful. I have spoke with Agustin, Stefan and Maria so far and they are very great at helping your issues and needs! Excited to keep learning more about the app (just joined a few weeks ago!)

Didem helped us understand how to set up A/B testing in automated campaigns. Great job. Thank you.

Baarath was very quick and helpful to resolve an issue I had sending an email campaign. The issue was resolved within minutes. Wonderful customer service and a wonderful platform to build and send emails to your customers! It's easy to use and has very nice layouts.

I am very happy with Omnisend, especially for their next-level customer service. They always respond promptly and are always very attentive! I also like the platform, it is pretty comprehensive and straight-forward.

Love this marketing platform. The videos they make and chat support is amazing. Still playing around but I think it's a winner for now

good service and fast respond!!

Great email marketing program. I've used Constant Contact for years, there is a learning curve. It takes doing and doing, like life!!!

This is awesome app When I asked question, Baarath told me how to set up. He was so kind and helpful. Thank you !!!

Their "award winning" support is absolutely terrible. Their new review functionality is creating fake contacts and they have zero solutions, but charged my account for over 1,100 additional contacts that aren't real people because of how their system is processing the new reviews import. For email marketing, the app is nice, but their support and failures with the reviews roll-out makes me want to find something else.

Kayque made the whole authentication process very simple and guided me with ease through the steps that I couldn't quite understand on my own. Very knowledgable, I would recommend Kayque's service to anyone in need!

First, I think the Omnisend platform is robust and easy to use. I especially appreciate that what I design on the backend is generally what I see in the emails. Second, the customer service is outstanding. I spoke with Eduarda, Agustin, and Maria -- and all of them were great. Agustin, in particular, was very responsive. This company truly wants to be great, and it shows. Highly recommend!

Works brilliantly, we have been using Omnisend for a few years now and it has always worked very well for us giving great analytics and excellent integration with Shopify. Their customer service is very quick and super helpful to resolve our issues, we will continue to use them for a long time to come!