Sanya has been a big help in assisting me with setting up SMS. I am totally new to the SMS marketing world and was very confused and losing hope that I wouldn't have been able to get it to work. Sanya was able to give me tips on how to set up my automations and even helped me something that was so simple that I didn't even realize it myself. I am so thankful of her!

Endlich ein moderner Look für meine Newsletter. Und sie landen nicht im Spam und das ist schon eine Herausforderung ;) Der Support ist schnell, super freundlich und geduldig. Jetzt bin ich gut gerüstet und freue mich schon auf einen schönen Workflow mit Omnisend ;)

perfect tool and just great online service

Saleh, helped me through a difficult process that I thought I would not be able to do. I am so thankful to him for being patient, for hanging in there with me. I do appreciate all the help he gave me the last few days. Thank You again Saleh!

Thank you for Mathías' fast and efficient service. He helped me solve the problem I was facing quickly.

I'm very happy with Omnisend. I was using the service on my Big Commerce store and, subsequently, continued with them when we migrated over to Shopify. We did run into some issues in terms of the migration of Omnisend from Big Commerce to Shopfiy, but Kayque, the agent who initially addressed my issues, continued to follow up with e-mail until our issues were resolved and Omnisend was fully functioning on our new Shopify store. So, that is evidence enough for me to both strongly recommend Omnisend but to also continue working with the company for the foreseeable future.

I couldn’t be happier! The customer service is great—always responsive and helpful whenever I have questions. The user interface (UI) and user experience (UX) are also top; everything is intuitive and easy to navigate. Highly recommend this app to anyone.

Was having some issues with my forms and Sanya saved my day! Thanks for the awesome help! You rock!

Maravilhoso atendimento, a Maria me ajudou muito

Learning anything new can be challenging, but when you have the support of a good team, like that at Omnisend, it helps reduce the frustration and learning curve! Sometimes it's the simplest things that trip us up, but the folks at Omnisend treat each concern as priority and offer their support in any way. Even if it's simply to confirm my understanding of a process, to me that's an important step as I move forward.

Kam als Anfänger relativ gut zurecht und wenn es mal nicht weiter ging, hat mir Deniz aus dem Support Team super weitergeholfen. 5 Sterne nur wegen ihm!

I'm going to share my experience of the assistance I received from Sila of the omnisend platform. She helped me set up my domain authentication and register DNS changes. She brought an added value on the activity expected from her; I appreciated a lot

I got the best support from Saleh which was really. problem I was trying to solve for hours worked in a minute he's the best

Much thanks to Maria. She helps a lot with SPF and DKIM. It's a good experience!

I've been using this app for a few months now and it's been great. I have used a few different email automation apps in the past, and they were clunky to work with or didn't have the features I needed. Today, I was trying to do something with my audience segments and couldn't figure it out on my own. I reached out to the customer service chat for help, not really expecting to get more than what I found in the troubleshooting articles. But I was pleasantly surprised! Kayque was incredibly patient while helping me figure out some logistics when it came to sign-up forms and audience segments. In the end, we were able to find a resolution for my inquiry. He answered all my questions and didn't quit until we figured it out together. I appreciate his determination to ensure I had all the info I needed to achieve my goal. Great customer support, guys!

Mariia was great; super helpful and offered objective advice which suited the need of my brand, rather than the need of the software. Really helpful and would recommend. Omnisend is a great app, and whilst it takes some time to learn your way around it (for me as a new business owner anyway), it really is proving to be a great addition to my company.

Simple and clean interface, easy to use. Most important, the 24/7 customer service is super good.

Very good customer support and continuously try to get you where you want to be. Appreciated.

I wanted to give a special thanks to Mariia, she helped me so much to solve my problems with the DNS of my email domain, and made me feel supported in every step of the process. It's so rare to find someone that dedicated and capable. As for Omnisend, it has been my choice for a long time now, simple and streamlined, suitable especially for not too pretentious users like me.

I contacted Didem today and i was really pleased. She answered all my questions with an extremely professional, patient and solution-oriented approach. She helped me solve the problem i was experiencing quickly and managed the process very politely. I am very lucky to have met such a customer representative, thank you!