Moved from klaviyo to OmniSend after it was recommended to me. I was a bit nervous in doing so… but with the excellent customer service, fast and knowledgeable help, the transition was seamless. The guys at OmniSend deserve this 5-Star review and more. They even checked in on my account to make sure everything was running smoothly and found a hiccup. As soon as this was fixed, orders from my flows started coming in. Very happy and highly recommend OmniSend

Très bonne application le forfait gratuit est très suffisant pour un début. Le support est très réactif et d’une bonne aide. Mariia m’a aidé très rapidement et très précisément concernant une question que j’avais! En tant que commerçant la rapidité de prise en charge est primordial

OH MY GOODNESS!!!! Mariia and team definitely went above and beyond to get the problem resolved/ figured out. I am by fair extremely content with the response she provided me and even more content with her customer service skills. Very kind, patient and understanding of the issue. Thank you so much Mariia. If I ever have any issue again, I will not hesitate reaching back out to OmniSend Help as the process was super easy and quick.

I find Omnisend incredibly easy to use for managing my email list, and I couldn’t be happier with their service! Recently I had an issue, and their support team was absolutely amazing. They responded immediately, asked all the right questions, explained what would happen next, kept me updated on the progress, and resolved the issue efficiently. All of this was done in such a pleasant and friendly manner, which made the whole experience stress-free. I’m so glad to be with Omnisend – highly recommend!

Exceptional customer service through their chat support! Sanya went above and beyond to help me with my setup process. Her patience and expertise made what could have been a complicated process feel smooth and manageable. She took the time to walk me through each step, ensuring I understood everything completely.

We have some DNS issues, but support team menbers(especialy Ms.Sanya) were very kindly and taught me how to set up for this. Because we are using Japanese host provider and I dont have any knowledge. Then I think they are not easy to check this time. But finally issues are cleared! So many greatfull apriciate for this.

I had the pleasure of working with Saleh to set up my account, and I couldn't be more impressed with his assistance! He was incredibly patient with me throughout the entire process, taking the time to explain every step in detail and ensure I understood everything. truly appreciate his support and highly recommend him to anyone who needs help

I'll admit I was frustrated after getting an email about issues with my sender domain. I was sure that I had updated the settings and if it was still wrong, I didn't know why. Saleh with support offered to take a look and after reviewing the screen shot I sent, they guided me to exactly what next steps to take. I completed the updates successfully and felt really good at the support I got. Omnisend is responsive and super helpful! Saleh was professional and a wonderful help.

We just switched over from Privy to Omnisend and so far the customer support has been INCREDIBLE! I've had all my questions answered within a few minutes. Mathias in particular has been amazing!

This app has helped improve my sales

I have known about this email management platform for a long time and have been using it for a long time. The page is very friendly to novices, the various instructions are very comprehensive, and the customer service is very patient. They helped me solve an A/B form testing problem. Thank you!

Mathías was knowledgeable, patient, and explained everything clearly. For me not being a computer person, he made things easy.

Johnny is awesome! best customer support ever!

Eduarda was so on point, she helped me to fix my email sender issue that damaged my recipent volume and helped understand why photos doesnt show on the email marketing - she is great

Omnisend is incredibly user-friendly—I highly recommend it!

very easy to use.

I have been very impressed with the service received by the Omnisend team. They are knowledgeable and quick to sort out any problem. I am not very technical and found them really supportive and helpful. I trusted they would be able to help me and they did. Thanks to Johnny but there were others that were equally great!

Very easier to navigate and customer support is quick.

I love omnisend. I've tried other email services and prefer Omnisend to them all. Their interface is easy to understand and there's not much you can't do. Their customer service is also excellent.

Great app and helpful support. Salma helped me a lot.