Customer service is prompt and always solves my issues! I haven’t sent an automation or campaign yet, but the test emails work well :)

Omnisend est très simple à prendre en main, une fois toutes les fonctionnalités comprises, c'est un jeu d'enfant pour développer son marketing. L'équipe d'assistance est ultra rapide et hyper compétente. Ils répondent aux questions sans aucun problème, en prenant le temps de bien expliquer, leur plus gros point fort ! Pour commencer, il est possible d'utiliser omnisend gratuitement et je le recommande car il y a énormément de choses à faire.

The customer service is excellent! Kayque did a fantastic job helping me. He is very patient and incredibly kind.

This App is easy to use & has a lot of different options. We have used it for about 4 years with great sale results.

Easiest setup ever!

Great Tool! Will always use it again and again and again :)

I’ve been using Omniset for a while now, and I have to say—it’s an absolute game-changer, especially if you don’t have a marketing background! The setup is incredibly easy, and no coding experience is needed. The email templates look sleek and professional right out of the box, making it simple to create stunning campaigns without any headaches. One of my favorite features is how effortlessly you can track your business performance. The charts and analytics are super user-friendly, giving you clear insights without feeling overwhelmed by data. Omniset also runs webinars that are super useful, helping you get the most out of the platform. And their customer service? Top-tier! They’re incredibly responsive, helpful, and patient—especially if you’re struggling with the basics, like domain setup (we’ve all been there, haha). So far, I absolutely love Omniset. If you’re looking for an easy-to-use marketing platform that delivers great results without the technical hassle, this is it! Highly recommend.

Very user friendly and easy to setup.

Great service, relatively easy to set up, you will have everything you need in a rather easy and straight forward interface. The best part is their exceptional customer support. You will naturally have questions and to be able to get them answered so fast, and in such a detailed way every time is golden. Absolutely love Omnisend and highly recommend it!

Very good

OmniSend has been very helpful during the set-up process and the app itself is very user friendly.

I received quick and easy-to-follow directions to verify my domain. Mathías was a savior!

I LOVE THIS APP. GREAT FOR BUISINESS

I switched to Omnisend from their biggest competitor (their support was ridiculous). For someone who is new to email marketing Omnisend is perfect. Super intuitive, and their support team is top notch.

Omnisend is the greatest Email / SMS marketing tool I have used to date. Easy to use and effective when getting started like I am to Shopify. Patrick, Black Heart Tees Clothing

This app ins not for the faint of heart. It has a lot of features and power to do about anything but isnt easy to navigate and find answers on its own. The power of this program is the stellar support people who man the chat and emails 24/7. Plus they ALWAYS follow up to see if I was able to do what they advised! Not many programs do that anymore. I have a small business but a big need that doesn't easily fit the standard templates and ready made. So it took me weeks to build my automation and import subscribers from other places not partnered. HOWEVER — I was helped along the way by multiple support people who were well versed on the program and could find a way for me to do what I needed to do AND explain it to me (I'm not a tech head by any stretch of the imagination, but I can and do identify things that need to be fixed in programing). If not for that I would have jumped ship during the first week. I'm not happy with the expense of Omnisend for small businesses, but I'm committed now so I will be adding more features to my website that I haven't had before because Omnisend has it all in one place!

The transition onto omnisend was spectacular. Omnisend overall is a great program to use and allowed me to delete 3 apps that were all running in my store. The customer service is great!

We accidentally deleted a huge part of our email contacts, so we were beyond relieved when the Omnisend team managed to recover them. Huge thanks for that, especially also to Chaymae from customer support, who was super helpful :-)

I have not even paid for Omnisend, and have only started setting my email marketing operation on Omnisend, so this is not a review for the platform, but for the customer support. In one word - Amazing. Their help with setting things up, fishing issues that I had over last few days was just amazing. Burak and Didiem - you were absolute stars! Thank you so much for your patience and help. Omnisend is lucky to have you! I hope to give a great review for the platform once I have more experience with it.