I recently encountered a technical issue while trying to set up my sender domain for my CS email address. To my surprise, even though it was the weekend, the customer service agent (Sila) quickly stepped in and assisted me. She were incredibly responsive and knowledgeable, guiding me through the entire process and ensuring that my issue was resolved promptly. I am truly impressed with the level of support Omnisend provided, especially considering the timing. Thank you for going above and beyond to help your customers. I give it 5 stars! Keep up the great work!

Excellent customer service and very knowledgeable.

Fantastic app very easy to use and would definitely recommend. The insights are also amazing.

Great assistance from Maria via the online chat. She answered my question and directed me to an online article where I could learn more the Product Picker Tools. Happy with the online chat service.

Dilara was extremely helpful with assisting me with understanding automations + form features. Not only was Dilara super kind and patient but she took the time to listen to what I needed help with and solved the problem the first time around. Step by step easy video response. straight forward. Customer service was serving. Looking much more forward to using ominsend to maximize and set up a solid framework for my business back end. Thank you Kindly. Dilara

awesome and quick help, Didem was very competent and helpful. I looked for a solution for long time which he solved in one mail. Great service!

Easy-to-use, Didem from support was so helpful in helping us troubleshoot Domain Authentication issues.

Kayque has been very helpful, im not very savvy when it comes to online marketing and the back end of my website, but he was able to assist me step by step to get what I needed done.

I recently contacted the Omnisend support team and was thoroughly impressed. They responded quickly, understood my issue right away and provided clear, effective guidance. The team was not only knowledgeable but also patient. Their dedication to customer satisfaction truly stood out.

I’m still in learning mode but this app has been so much easier to use than the others. I definitely would recommend these guys for your email and sms marketing. Thank you!

Dilara is very good.Very professional

The app provides excellent support for our marketing campaigns and we generate important additional sales as a result. Setting it up was very easy. We were also able to count on Johnny's fast and competent support when it came to changing our store. Thanks for the great help and we recommend the app to everyone else.

Omnisend has everything a small business needs to success at email marketing as well as great customer service. Any time i have had a problem, they have been there.

I would recommend Omnisend for the easy of use

Pretty good customer support

seems to nice to me i just started on shopify

awesome app

The app is fantastic, I asked this morning for help and they solve my problem in a blink of an eye!!!! Thank you very much Didem, really kind and gentle