We’ve been using Ninja’s consumable products for quite some time, including DTF supplies that we also print in-house, and their products have consistently been phenomenal — from DTF transfers to patches. Because of that positive experience, we decided to transition part of our operation to Ninja’s Print-on-Demand service to reduce internal workload and expand our product offerings without the burden of warehousing large amounts of inventory. We recently rebranded and are currently soft-launching our new brand using Ninja POD. Overall, the print quality has been solid. Occasionally, we’ve seen minor issues such as crooked or slightly misaligned design placements. To Ninja’s credit, every issue that didn’t pass our strict quality control was reprinted promptly and without pushback. That said, communication is where things could improve. While corrected products do arrive a few days later, there is often little to no correspondence when an issue is reported. As a POD provider, Ninja isn’t just a vendor — they’re a business partner — and even a short acknowledgment or update would go a long way. The app functions reasonably well, especially considering Ninja is newer to the POD space, and improvements do seem to be ongoing. However, there are some areas that need attention. Mockups, in particular, are a challenge. On several hoodies, the design editor places artwork too high, overlapping the hood, which forces you to compress the artwork height and distort the aspect ratio — even though 11” x 16” prints are stated as supported. Some products are missing proper placement boxes altogether, including pocket placements, or have placement boxes positioned outside the actual garment. Sleeve mockups look especially rough and resemble animated mannequin renders rather than realistic apparel. More lifestyle mockup choices would also be nice. Especially for back prints. The ability to remove/hide the default branding tags and/or replace with custom tags in the mockups would be great. Additional app issues include the inability to fully delete products from the system — deleted product names remain reserved, which makes reusing names difficult later. A bulk edit or bulk delete feature is also badly needed. Deleting products one by one, especially when the app returns you to the first page each time, is inefficient and frustrating. Looking forward, there are several features that would significantly elevate the platform. It would be great to see more transfer options available in POD, such as glitter, puff, foil, and glow-in-the-dark. Patch hats or embroidered hat options would also be a welcome addition, as DTF is not ideal for headwear. Expanding beyond apparel into items like drinkware, candles, or other lifestyle products would help brands offer more variety. One of the most exciting potential improvements would be enhanced branding options — custom packaging, thank-you cards, or even small inserts like stickers or keychains. Since Ninja already does UV DTF extremely well, this feels like a natural next step to help brands create a more personalized unboxing experience rather than just a folded shirt in a poly bag. Customer service does appear to be improving, and the introduction of a chat feature is a positive step, though email response times could still be faster. They are also developing an inventory feature, which currently feels a bit rough around the edges, but given that this is peak season, some growing pains are understandable. Overall, when compared to other POD companies, choosing Ninja still feels like a smart decision. They are clearly on the right path, and we appreciate the effort they’re putting into improving the platform. We’re hopeful for a long, prosperous partnership as we grow together — and we fully expect to update this review to a 5-star rating once these improvements are realized.

Love this POD program runs smoothly, I sold over 200 items with no returns. I have tested the products, and they are very good too.

Ninja has been a god send for our company. From ordering prints on line and pressing them ourselves to there print on demand for our store. Great quality, super fast shipping and if there is a problem a replacement is sent right away! Only thing I wish They had was embroidery so I didn’t have to go to other POD stores!

There have only been a few issues with inventory. The descriptions are easy but once you add the size chart to the listing it doesnt allow you to easily type. You have to do one letter then go back etc. it's a weird glitch but an easy work around. It's easy to design in the program but I do wish we were able to do lower sleeve details. Would also love the addition of puff transfers as those are so fun. My customers have not had any complaints!

Overall, the quality has been great. The product selection is really good with many of the brands I like to use. I’d love to see some of Ninja’s other lines added in the future (patches, embroidery, stickers, etc.)... would be complementary to my business needs! The app itself works fine, but could be better. Adding a more detailed reprint feature and the ability to delete/cancel an order (similar to Printify) would be extremely helpful, especially since I occasionally print and fulfill items myself. Overall, the experience has been very good and I’m excited to keep using the platform!

Absolutley the worst POD. Have to constantly reach out to ship stuff weeks later. what they promise and what that actually do is not even close.

Already fulfilled about 1000 orders - best print provider so far. Fast processing time, quality of printing outstanding. Thank you!

I’ve been quite happy with Ninja. Their variety and quality have been top notch. There are things lacking in the app such as auto population of size charts, and a better reprint procedure are in the works. They are young yet, but so far so good. They are working to make the app better, and I have been impressed with their customer service and quality. Thanks, Ninja! Keep on trucking!

I was happy to see this integrated into Shopify. After not being satisfied with other POD suppliers I was very exited to give them a try. So far so good.. great prices, no subscription, great selection of products. I have ordered several things and so Fmfracing everything g has turned out great.The design editor is easy to work with and can easily change colors of the uploaded designs. They are constantly making upgrades and fixing small things and customer service is good. Shipping time is quick also. Glad they started this POD division.

NINJA PRINT has been an amazing partner with my shopify store. There have been a couple hiccups on the way as we are very new to the shirt designing game. However NINJA print team is always right behind me and always ready to fix an issue. The customer service has been great and very prompt. Also, our customers are very satisfied with the products they receive. If we have a design flaw or something doesn't quite go as planned, the ninja team has always helped solve an issue, reprint without question and make sure; not just their customer, but my customer is happy with the finished product. I can't express the gratitude I have being given the opportunity to design shirts for our little store and have the people behind me to make it happen. Thank you Ninja Team!