Nimbus post panel found very user friendly and a step head of the market standards. Which is not limited to tracking and tracing, wallets, number of PIN codes covering in India. Also realtime shipment status. Despite of all above there is a major draw back regarding weight lift charges claim without any supporting evidence from Nimbus Post. When over lift charges claim by Nimbus post they have to produce the evidence of over weight asper industry standard. However, Nimbus post demands photo evidence showing weight on shipper's scale and measurement. Identify with label. If there is a discrepancy from shipper's scale proof of evidence for over weight needs to produce by Nimbus post.

NimbusPost has been a game-changer for my e-commerce business! It offers the best market rates, ensuring cost-effective shipping without compromising quality. The platform has minimal discrepancies, and its efficient, user-friendly dashboard makes managing orders seamless. A special thanks to Gurmehar, whose exceptional support has been invaluable—always quick to resolve issues and provide guidance. NimbusPost is reliable, affordable, and backed by a team that truly cares, making it my go-to shipping solution!

Fantastic service from this logistics platform! Abdul mobeen was incredibly efficient and helpful, ensuring timely and smooth delivery. Highly recommended!

If you new business or old whatever do not opt for this nimbuspost you will have so many RTO and so many issues that you will have to shut your business choose anything but not nimbuspost, i regret choosing have faced so much losses

Dont use this service . Very poor support . Demand bogus picture for false order. Now we are using Shipway , Far better , RTO rate comes down .

Our thriving business has come to stand still because we choose this worst shipping aggregator. SWITCH TO SHIPROCKET THEY'RE FAR BETTER !!! Nimbuspost has Pathetic Service. Following has happened to me in just one month: - Rs. 67,000 blocked on false premises of weight discrepancy !!! - Charged 51Kgs for a 1Kg Parcel !!! - Lost Parcels - Did not deliver parcels to our prepaid customers - Fake Weight Discrepancy - No Support, Nobody Calls you If you're a starting a new business and listened to a youtuber to use this service, even he doesnt use this service so avoid it at all cost. USE SHIPROCKET INSTEAD.

This is a big fraud company. They are actually thieves in a form of company. Anyone even thinking of onboarding with them kindly please don't do it. They have been just taking money without any valid proof. We will definitely file a complaint against this company. BIG FRAUD❌❌❌❌❌. I would not even give 1 start it is just to submit this I had to.

Very rubbish service. Please don't use Nimbuspost instead use your local courier service. They are far better than this fake and fraud company. They will not release your remittance and keep giving you excuses. They have a very unprofessional team. No support on time. They only care about how they can loot your money. Also if you stop sending your orders after some time from nimbuspost then they will hold your remittance and not release it until you start shipping again.

Extremely disappointing services. Almost all shipments faced challenges and support team does not help at all. It became full time job just to follow up with them, and they'll never revert on the actions they take. Pickups, deliveries, weight mismatches, all became nightmare with this team.

Other than their tech part of the app, NimbusPost and Shiprocket happen to be the worst in the shipping aggregator business. They don't give a damn about any of your complaints. Their only response to all issue is that the issue is not from their end but the courier partner. Isn't this what this app supposed to help with when they are the SHIPPING AGGREGATOR? Let me share the most recent experiences I have had with them. 1. Nearly 6-7 packages were shipped out via COD and Prepaid. Two weeks after shipping them out, customers reached out saying they never received the package, while few of them reached out for exchange that's when we realized the tracking has been updated to Canceled by Ecom or Nimbus (we don't know) but the issue araised when the customers who complained who never received their package, so we sent them another package. Now in this scenario, customers ended up paying twice for the COD because of which we had to refund their money and since COD was marked canceled on Nimbus post we never received money for that either. A lot of such scams happen that impact small business, especially when we are new and trying build customer's trust. 2. Also, never choose ECOM Express or Xpressbess from Nimbus, they provide the worst service again. A shipment I sent out on July 5th has been on hold for 18+ days and the customer is frustrated, when reaching out to Nimbuspost their only reply is that they can't help since the problem is with Ecom! They then suggested they will initiate a RTO and refund the shipping and RTO cost, only for them to go back on their words yet again and not keep up their words. Again in this scenario I had to re-ship the product bare all the losses and also, lose a potential customer. 3. When you sign up they provide a person as a "dedicated customer support person" for "60 days". But when issue arises and you complain, immediately they will mention the 60 days are up (Kudos to their math calculation that they don't even know 29 days doesn't equal 2 months) and they want you to reach out to common customer service. And special mention to the worst customer service representative Simran her phone number ends with 388. If she ends up being your representative you will never get any update or resolution, all she replies is that it is not Nimbus post issue and that your 60-day support is already over. If these are the issues I have faced in less than 60 days I wonder how can any business rely on such services for a longer duration of our business. So have multiple options while shipping out for your small business. Don't get scammed like me. I am again in search of a better shipping aggregator.

third class service and support, no work with nimbus, no real tracking, no timelly delivery, most of cheating, only speak no work

Worst App. No Support, Have to Provide Voice recordings for all the parcels to reattmept the delivery. All the shipping partners Fake Attempt the delivery and marks rto. They do not respond and takes side of delivery partners only. Lost to much of money and uninstalled the app.

Do not deal with Nimbus post ever, These guys are fraud and cheats will not accept weight dispute even if you provide correct images for audit. every time the case will go in favour of Courier company only. We will keep getting same response no matter what you try to do. Have had enough.

first of all, support system is very very bad and second thig is nimbuspost order capture nahi karta hai. please do something nimbuspost team.

Beware of this fraudulent company. I strongly advise all eCommerce friends to steer clear. They engage in deceitful practices, falsely charging for weight discrepancies and rejecting valid evidence of weight and dimensions.

do hell with this delivery service froud cancelling order without any valid reasons and charging huge amount of money in the name of weight despute 350gms thins they r mentioning 2500 gms and delivery rate of order is more than 15 days while i called then sayin sorry sir sorry sir i delivered 29 order out of which only 8 deliver and with extra weight dont use this app for business they r the worst at their service

What a terrible service. They initially display low shipping rates but end up charging 2 times the quoted amount citing weight discrepancies. Small business owners should avoid using their services at all costs. For genuine reviews, check out their Google

Such a pathetic service. First they show low shipping rates and then they will charge triple of that amount on the name of weight discrepancies. Do not ever use their service guys if you are a small business owner. They will make in too much loss that you cant even restart again. If you want real reviews go and read Google reviews.

I have rated 5 stars because after doing descent orders we got better pricing quick support and weight issues are getting resolved swiftly via account manager, the experience is better now. one think i liked the most is their customer support on call is available 24*7, and quick ticket closure on system too.