Customer reviews: Nimbuspost

<h3>What Merchants Think</h3> <p> Merchants generally express a highly negative sentiment regarding "Nimbuspost," citing numerous issues that have led to substantial business losses and dissatisfaction. Many users highlight problems with customer support, bogus charges for weight discrepancies, and recurrent delivery failures. While most reviews voice significant dissatisfaction and recommend competitors, a minority report improvements after engaging heavily with support. </p> <h3>Key Strengths</h3> <ul> <li>24/7 customer support availability, as noted by a very small number of users.</li> <li>Resolution of weight issues with active engagement, reported by a few merchants.</li> </ul> <h3>Common Concerns</h3> <ul> <li>High rate of RTO (Return to Origin) shipments.</li> <li>Poor customer support and communication.</li> <li>Frequent and unjustified weight discrepancy charges.</li> <li>Severe delivery failures, including failed or delayed deliveries.</li> <li>Unprofessional management and lack of issue accountability.</li> </ul> <h3>Final Thoughts</h3> <p> Overall, "Nimbuspost" is rated poorly by the majority of its users, with overwhelming feedback pointing towards operational and support-related challenges. While the app's few supporters note quick resolutions and decent service after persistent engagement, the recurring critical issues make it less appealing for small and new business owners. Transitioning to alternative shipping aggregators is strongly recommended by a significant portion of the merchant base, given the largely unsatisfactory experience reported. </p>

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Reviews (49)

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What Merchants Think

Merchants generally express a highly negative sentiment regarding "Nimbuspost," citing numerous issues that have led to substantial business losses and dissatisfaction. Many users highlight problems with customer support, bogus charges for weight discrepancies, and recurrent delivery failures. While most reviews voice significant dissatisfaction and recommend competitors, a minority report improvements after engaging heavily with support.

Key Strengths

24/7 customer support availability, as noted by a very small number of users.
Resolution of weight issues with active engagement, reported by a few merchants.

Common Concerns

High rate of RTO (Return to Origin) shipments.
Poor customer support and communication.
Frequent and unjustified weight discrepancy charges.
Severe delivery failures, including failed or delayed deliveries.
Unprofessional management and lack of issue accountability.

Final Thoughts

Overall, "Nimbuspost" is rated poorly by the majority of its users, with overwhelming feedback pointing towards operational and support-related challenges. While the app's few supporters note quick resolutions and decent service after persistent engagement, the recurring critical issues make it less appealing for small and new business owners. Transitioning to alternative shipping aggregators is strongly recommended by a significant portion of the merchant base, given the largely unsatisfactory experience reported.

𝔸𝕕𝕚𝕧𝕒𝕤𝕚 ℕ𝕖𝕖𝕝𝕒𝕞𝕓𝕒𝕣𝕚

Feb 21, 2025 on Shopify

Thanks Nimbus for their support in helping my business grow.

Adivasi Prakruthi Hair Oil

Feb 20, 2025 on Shopify

Nimbus has given me acount manager who has managed my business .Thanks to Bikrum and Nikil

Shop Clock

Feb 18, 2025 on Shopify

NimbusPost has been a game-changer for my e-commerce business! It offers the best market rates, ensuring cost-effective shipping without compromising quality. The platform has minimal discrepancies, and its efficient, user-friendly dashboard makes managing orders seamless. A special thanks to Gurmehar, whose exceptional support has been invaluable—always quick to resolve issues and provide guidance. NimbusPost is reliable, affordable, and backed by a team that truly cares, making it my go-to shipping solution!

JECKEYES

Feb 18, 2025 on Shopify

Fantastic service from this logistics platform! Abdul mobeen was incredibly efficient and helpful, ensuring timely and smooth delivery. Highly recommended!

The Mumm's Choice

Dec 22, 2023 on Shopify

worst app dont use thuis never ever you will regeret for sure

ClosetStorie

Nov 09, 2023 on Shopify

Such a pathetic service. First they show low shipping rates and then they will charge triple of that amount on the name of weight discrepancies. Do not ever use their service guys if you are a small business owner. They will make in too much loss that you cant even restart again. If you want real reviews go and read Google reviews.

Sterlyn

Aug 11, 2023 on Shopify

I have rated 5 stars because after doing descent orders we got better pricing quick support and weight issues are getting resolved swiftly via account manager, the experience is better now. one think i liked the most is their customer support on call is available 24*7, and quick ticket closure on system too.