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Nimbuspost

Free plan available

Bring down ecommerce logistics expenses and boost your margin

Automated order importing
Reduce rto with ivr
Superior post-shipment
35 Reviews

About Nimbuspost

Built by Nimbuspost Private Limited

Email :

[email protected]

Address

LG006, Spring House, Grand Mall, MG Raod, Gurgaon, HR, 122001, IN

Website Privacy policy

Description

We ship online orders globally. Increase your reach with multiple couriers in a single place.

NimbusPost, India’s trusted tech-enabled shipping aggregator transforms the outdated logistics processes of ecommerce businesses by using AI and advanced automation tech. Integrate your ecommerce store with NimbusPost’s seller panel and enjoy an automated order import facility and instant shipments.

NimbusPost, India’s trusted tech-enabled shipping aggregator transforms the outdated logistics processes of ecommerce businesses by using AI and advanced automation tech. Integrate your ecommerce store with NimbusPost’s seller panel and enjoy an automated order import facility and instant shipments. more
  • Automated order importing
  • Reduce RTO with IVR call feature
  • Superior post-shipment experience

Pros

  • Automated order importing
  • Reduction in Return to Origin (RTO) rates with IVR call feature
  • Superior post-shipment experience
  • Integration with ecommerce stores for streamlined logistics
  • AI and advanced automation technology

Cons

  • Poor customer support
  • Disputes regarding weight are not resolved in favor of the customer
  • Need for voice recordings to reattempt delivery, which can be cumbersome
  • Frequent fake delivery attempts by shipping partners, leading to high RTO
  • Unreliable tracking and delivery timelines

Rating And Reviews

Peikh

Oct 15, 2024  on Shopify

This is a big fraud company. They are actually thieves in a form of company. Anyone even thinking of onboarding with them kindly please don't do it. They have been just taking money without any valid proof. We will definitely file a complaint against this company. BIG FRAUD❌❌❌❌❌. I would not even give 1 start it is just to submit this I had to.

Wizzymart

Oct 06, 2024  on Shopify

Very rubbish service. Please don't use Nimbuspost instead use your local courier service. They are far better than this fake and fraud company. They will not release your remittance and keep giving you excuses. They have a very unprofessional team. No support on time. They only care about how they can loot your money. Also if you stop sending your orders after some time from nimbuspost then they will hold your remittance and not release it until you start shipping again.

Rankersnotes

Sep 21, 2024  on Shopify

Dont use this service . Very poor support . Demand bogus picture for false order.

Adorna

Aug 04, 2024  on Shopify

Extremely disappointing services. Almost all shipments faced challenges and support team does not help at all. It became full time job just to follow up with them, and they'll never revert on the actions they take. Pickups, deliveries, weight mismatches, all became nightmare with this team.

Edi

Jul 22, 2024  on Shopify

Other than their tech part of the app, NimbusPost and Shiprocket happen to be the worst in the shipping aggregator business. They don't give a damn about any of your complaints. Their only response to all issue is that the issue is not from their end but the courier partner. Isn't this what this app supposed to help with when they are the SHIPPING AGGREGATOR? Let me share the most recent experiences I have had with them. 1. Nearly 6-7 packages were shipped out via COD and Prepaid. Two weeks after shipping them out, customers reached out saying they never received the package, while few of them reached out for exchange that's when we realized the tracking has been updated to Canceled by Ecom or Nimbus (we don't know) but the issue araised when the customers who complained who never received their package, so we sent them another package. Now in this scenario, customers ended up paying twice for the COD because of which we had to refund their money and since COD was marked canceled on Nimbus post we never received money for that either. A lot of such scams happen that impact small business, especially when we are new and trying build customer's trust. 2. Also, never choose ECOM Express or Xpressbess from Nimbus, they provide the worst service again. A shipment I sent out on July 5th has been on hold for 18+ days and the customer is frustrated, when reaching out to Nimbuspost their only reply is that they can't help since the problem is with Ecom! They then suggested they will initiate a RTO and refund the shipping and RTO cost, only for them to go back on their words yet again and not keep up their words. Again in this scenario I had to re-ship the product bare all the losses and also, lose a potential customer. 3. When you sign up they provide a person as a "dedicated customer support person" for "60 days". But when issue arises and you complain, immediately they will mention the 60 days are up (Kudos to their math calculation that they don't even know 29 days doesn't equal 2 months) and they want you to reach out to common customer service. And special mention to the worst customer service representative Simran her phone number ends with 388. If she ends up being your representative you will never get any update or resolution, all she replies is that it is not Nimbus post issue and that your 60-day support is already over. If these are the issues I have faced in less than 60 days I wonder how can any business rely on such services for a longer duration of our business. So have multiple options while shipping out for your small business. Don't get scammed like me. I am again in search of a better shipping aggregator.

Prakruti Pure Herbs

May 30, 2024  on Shopify

third class service and support, no work with nimbus, no real tracking, no timelly delivery, most of cheating, only speak no work

Blakc

Apr 27, 2024  on Shopify

Worst App. No Support, Have to Provide Voice recordings for all the parcels to reattmept the delivery. All the shipping partners Fake Attempt the delivery and marks rto. They do not respond and takes side of delivery partners only. Lost to much of money and uninstalled the app.

Gamlakart

Apr 13, 2024  on Shopify

Do not deal with Nimbus post ever, These guys are fraud and cheats will not accept weight dispute even if you provide correct images for audit. every time the case will go in favour of Courier company only. We will keep getting same response no matter what you try to do. Have had enough.

Veusy

Mar 23, 2024  on Shopify

first of all, support system is very very bad and second thig is nimbuspost order capture nahi karta hai. please do something nimbuspost team.

Young Artisan

Mar 21, 2024  on Shopify

Beware of this fraudulent company. I strongly advise all eCommerce friends to steer clear. They engage in deceitful practices, falsely charging for weight discrepancies and rejecting valid evidence of weight and dimensions.

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