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Customer reviews: Kickflip ‑Product configurator

Develop by Kickflip

Reviews (152)

Overall rating
4.5

What Merchants Think

Overall, merchants are impressed with "Kickflip ‑ Customize Products" for its customization capabilities, user-friendly interface, and exceptional customer support. Merchants appreciate how the app enables detailed product customization options, enhancing their businesses. However, some users have reported concerns about pricing changes, system stability, and the app’s back-end functionality.

Key Strengths

  • Highly customizable options with a simple interface.
  • Exceptional customer support, with fast and effective assistance.
  • Integration capabilities with Shopify, allowing seamless use for many users.
  • Support for complex product customizations, including features like live preview.
  • Payment structure is favorable for small businesses with a pay-as-you-go model.

Common Concerns

  • Significant price increases recently, from $50 to over $350 per month.
  • Issues with inventory management and pricing not integrating seamlessly with Shopify’s settings.
  • Delays in support response times and unresolved back-end functionality issues.
  • Challenges with SKUs generation for variations, causing logistical issues.
  • Limited feature set that may not support larger scale operations.

Final Thoughts

"Kickflip ‑ Customize Products" is widely viewed as an innovative and powerful tool for merchants looking to offer customizable products. Its strengths in customization and exceptional customer service set it apart. However, the pricing and back-end issues could be potential barriers for some businesses. Overall, it remains a recommended app for small to medium-sized businesses looking for customization options on Shopify.

AKD Ink

Jul 28, 2024  on Shopify

Great customer service. Amazing product once you understand how to use it.

Custom Tees Factory

Jul 17, 2024  on Shopify

Kickflip truly sets itself apart from other customizer add-ons for Shopify in its ability to allow custom fields to directly affect product prices, such as for custom logos, text, etc. If your brand/company is looking to create an online store where customization is a key feature and you want to be able to adjust a product's price based on however many additional features a customer wants for it, Kickflip is the absolute best option as it currently stands.

Buck Wild Hat Bar

Jul 15, 2024  on Shopify

Kickflip was the exact customization tool we were looking for. It’s very straightforward from start to finish. If I got stuck at any point, the chat feature was convenient to use and received quick and detailed responses from a real person to continue building our product. As a small business, the payment structure is also ideal as it eliminates the risk by only charging when we make a sale, as opposed to committing to a big monthly or annual fee. High recommend kickflip!

CandyBaby

Jul 14, 2024  on Shopify

The whole team is very kind and responsive. The app is the best I have found in Shopify so far.

EventyrPrint

Jul 10, 2024  on Shopify

This app was exactly what i needed for my store. Also superb costumer service, that helped med solve issues fast and without giving up when I had no idea what i was doing. Would 100% recommend this app.

Innit Designs

Jul 03, 2024  on Shopify

Amazing configurator app and very helpful and quick customer service! Highly recommend as it's very customizable and should work for any kind of business that wants any sort of customization. Thanks kickflip!

CARINOOO

Jul 02, 2024  on Shopify

Best app,kind agent

Shademaker.art

Jun 06, 2024  on Shopify

The team at Kickflip are great! Admittedly, I'm not tech savvy and have struggled to create a complex product. However, along my journey they have graciously helped me at every turn. They have enthusiastically supported me with 1-on-1 video sessions, text sessions, and were sincerely open to suggestions toward making their back-end functionality easier for complex products like mine. A perfect platform does not exist, but it's comforting to know that the team behind it are humble, helpful, and striving toward perfecting it. I appreciate and respect the spirit and efforts of the team at Kickflip. Thank you!

Premiott

May 30, 2024  on Shopify

Extremely useful configurator app. The best one available in the market, with both complex functionalities and good looking UI. Other configurator apps just lack functionality or look very outdated. Plus, the customer support is extremely responsive. 10 out of 10

Two Crafty Gays

Apr 18, 2024  on Shopify

Wow love this app! I have been looking for a product customizer app with live preview. This is the best one I have seen! Also, I love the pay as you go model.

CustoModa

Apr 18, 2024  on Shopify

Very easy to use and great customer support. Quite a powerful tool with cool functionality!

LidMods

Apr 12, 2024  on Shopify

Without it, my business idea would never have been possible! Their customer support is also incredibly responsive, answering the many questions I've had during the build phase of my product customisation tool.

Saveit Furniture

Mar 20, 2024  on Shopify

Amazing App Not like any other Customization product The have so many features and their builder is amazing, it has logic and masks, and color multiply And overall, they are pay as you go model, which is great for new businesses Their support is good as well, and they usually try to help as fast and as much as they can

doggylee

Jan 30, 2024  on Shopify

This innovative app takes personalization to a whole new level, allowing users to tailor products to their unique preferences. The support guided me through the entire process. Top support and shootout Elisabeth!

Artsfighters

Jan 26, 2024  on Shopify

Amazing App ! Kickflip has full set of features to support our "DO IT YOURSELF- CUSTOM" apparel offer. On top of that is super user friendly, easy to use with responsive and competent support.

Love From Ireland

Jan 24, 2024  on Shopify

If you sell customised products, give Kickflip some serious consideration. The interface is simple and clear to use, and mobile compatible. When you create your products in the app, customers can personalise products according to the options you stipulate. It is A VERY flexible product customisation tool. I tried out many other apps before I found Kickflip and this app is head and shoulders above the rest. It did take me some time to learn how to build my products but there are lots of help videos and I got great online support from Elisabeth and Cindy too.

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