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Customer reviews: Minta Social Videos Auto Post

Develop by Shopify

Reviews (288)

Overall rating
4.3

What Merchants Think

Overall, "Minta Social Videos Auto Post" receives mixed feedback from merchants. Many users appreciate its ease of use and its ability to streamline social media video content creation and posting, while others have reported issues with the app's functionality, billing, and customer service. The app's automation features are particularly valued, though some merchants feel it doesn't fully deliver on its promises and requires additional customization options.

Key Strengths

  • Streamlined social media video creation and posting, saving time and effort.
  • Automated posting features that help maintain a consistent social media presence.
  • Responsive and helpful customer service, with several commendations for individual support representatives.
  • Ease of use and user-friendly interface, especially for beginners in social media marketing.
  • Positive impact on social media engagement and business visibility.

Common Concerns

  • Billing issues, including unexpected charges and difficulties with refunds.
  • Problems with automatic cropping of images and inappropriate product selections.
  • Lack of advanced customization options for video content and templates.
  • Occasional app crashes and technical glitches affecting usability.
  • Challenges in canceling subscriptions or discontinuing service.

Final Thoughts

"Minta Social Videos Auto Post" offers valuable tools for automating social media video creation and posting, making it appealing for businesses looking to enhance their online presence. However, merchants should remain cautious of potential billing issues and may need to manually adjust some content due to limitations in customization. The app could greatly benefit from further technical refinements to address these concerns and improve overall customer experience.

Opuliss Beauty

Oct 17, 2025  on Shopify

It would be better if you could edit where the fonts are placed in the videos that are automatically created. I am not sure we can call them videos vers a slideshow with music. They do a decent job but I am afraid that many of the auto created content makes my product look cheap because some of the templates look like they were made in Microsoft vs trying to create a premium brand template.

Elanique

Oct 14, 2025  on Shopify

DON'T SUBSCRIBE. They will not help with any tech support. They took money and didn't help me. In the end, I lost money with no use of this fake product. DON'T TRUST THESE GUYS FROM BANGLADESH WHO USE WESTERN NAMES. NEVER BUY ANNUAL PLAN WITH THESE CRIMINALS. THEY WILL STOP RESPONDING ONCE YOUR MONEY for an year's plan goes into their pockets. After paying an year's subscription fees to these criminals, I was not helped at all and no response. Now I have moved to www.outfy.com which is cheaper and has far better integration.

Amtikiss Casuals

Oct 12, 2025  on Shopify

This works smoothly but i wish it could create real UGC vide o that mskes sense from the images it takes on website

Urban Buyz

Sep 27, 2025  on Shopify

Well just starting and I think it's going to work out pretty good for me checking everything I'm still getting shot up so I think it's going to be good I mean I feel pretty good about it I hope it works as of right now I'm enjoying I'm having a little fun I think it's going to work out I got faith in it n

Spiral Rain

Sep 23, 2025  on Shopify

I installed this app but never got to use it because I was hospitalized. I originally chose it because it stated “pay as you go,” but I was unexpectedly billed for a yearly plan. I immediately contacted customer service, since I never used the app, uninstalled it, and do not intend to use it. Despite this, I was told they could not reverse the yearly charge—even though the charge just appeared today through Shopify and PayPal. Their excuse was that the charge “went through two weeks ago” and I was “one week late” to claim a refund. This makes no sense, as I only received the PayPal and Shopify notifications today. Ashley from support even suggested that since I had now “paid,” I could just use the app for the year. But I had already uninstalled it! What part of I do not want or use your service is so hard to understand? This company feels untrustworthy, and I would not recommend them to anyone.

Velorraé

Sep 14, 2025  on Shopify

its a Great app great features that could use some extra features but all around great app and support team

Stew's Incense

Sep 08, 2025  on Shopify

Ashley was a great help. She helped me found out why my social media accounts would not connect. For all who read this, if your social media accounts will not connect, make sure your third party cookies are not blocked.

DAYBLANC

Aug 29, 2025  on Shopify

Over 7years of using Shopify and trying variety apps. This was the only app that made me leave the review. I installed it long time ago. And it was suddenly started to being charged. I asked for refund their reply was they informed me via email that this app will be automatically change to paid version. (But I don't recall such email they always spam me flooded with email I don't know which one is talking about this info.) Which I never clicked a thing to change as subscription model. I asked for refund the reason is because they send me email not able to refund even though automatically without me authorize payment. And the reply was I don't know why you don't want to use our app. And I couldn't find any cancel plan button, so I talked to them oh you must uninstall. If not will be continue to be charge. It is written as free to install but it is not they will secretly keep taking fees without your approval. I didn't even know it was legal. Their service attitude also very bad. I talked about situation seems didn't even read. Even if at least you put effort of copy and paste can ask Chat GPT will get better answer then just reply anywho without reading properly. As a same service provider I don't even do that to my customers. Without their proper approval charge the customer anyhow and refuse to refund. It at leas gave me a properly reply it wont be so bad like this. But the first reply was our app is great why you don't continue use? I don't understand why. And we told you it will change to be auto subscription. It's you didn't check properly your email. (this was the answer. I didn't know apps can be just change like this without my approval with Shopify setting. All of the app when I go in they will inform me without it can't use if this happened. But this was never.) I think whoever been hired to reply customers... should be doing this job.

Stockpoint Apparel Outlet

Aug 24, 2025  on Shopify

worst app ever. videos failing to upload for over 2 months despite several complaints. Yet they shamelessly were happy to take their $5 monthly subscription. Never again. Good riddance to bad rubbish.

THRILL of Giving

Aug 22, 2025  on Shopify

Great customer service. Love that you can suggest edits and let the developers know about potential improvement that could be considered.

Official "Boundless Drip"

Aug 18, 2025  on Shopify

These are great for anyone who is looking for help get the right visuals for you products on your store., This app is a great source. I'm loving it.

Inner Wealth Creations

Aug 09, 2025  on Shopify

I'm enjoying the range and options Minta Social offers in their selections! Their vibrant post and advertisements created excitement for our renewed social media launches! Fun and not a complicated app to use!

The Legacy Shirts

Jul 23, 2025  on Shopify

GameChanger for My Brand! Using Minta has completely transformed the way I market my brand, The Legacy Shirts. As a small business owner with a million things to juggle, Minta became my secret weapon. It effortlessly turned my products into stunning videos and social media content, literally saving me hours every week. The templates are not only professional but also fun and eye-catching, which fits perfectly with my nostalgic, empowering brand vibe. Within the first week, I noticed a huge boost in engagement and clicks. People were finally seeing The Legacy Shirts the way I envisioned in my mind. What I love most is how easy it is to schedule and post across platforms directly from the app. No more scrambling last minute or hiring outside help. Minta makes me look like I have a full marketing team behind me! If you have an eCommerce store and want to stand out, this is the tool to have in your toolbox. Minta gave my brand the voice, style, and visibility it deserved. Thank you, Minta! — Giselle Mosley, Founder of The Legacy Shirts

Moln Bedding

Jul 21, 2025  on Shopify

Charges continue even if unused – be careful! This has been the most unreasonable experience I've had with any Shopify app so far. Even though I wasn’t actively using the app, I was still charged $5 every month. The support team explained that if you don’t want to use the app after the 7-day trial, you must uninstall it from your store. I want to emphasize this clearly: Unless you remove the app from your store, the subscription fee will continue to be charged. Simply removing your payment information inside the app is not enough. I've never encountered such a system with any other app I’ve downloaded from the Shopify App Store. New users should definitely be cautious.

Artisan Java Tea

Jul 16, 2025  on Shopify

I tried Minta last year and had some issues using with more than one store. They must have had other users with the same issue because they fixed the problem. I just tried it again and now I love it!

Pleasures and Sins

Jul 08, 2025  on Shopify

Alex was truly amazing. Very knowledgable and sorted my issue straight away. Thank you Alex, you're the best!

Sabrina Carol Bookshop

Jul 03, 2025  on Shopify

I'm 1 week in to using Minta and absolutely love it, excellent customer service, great value for money. I've noticed an uptake in Organic books sales as well, so a win win.

Bullish Boutique

Jun 24, 2025  on Shopify

A few issues with the app, primarily the fact that it seems like at least 4-5 times each week, I have to delete an auto "Easter" post. Easter was in April & it's now June, yet the Easter template continues running. The next issue is that the product videos are still not able to upload to my products within Shopify, and I'm not sure if this is due to my theme page or not. I've allowed Minta access to my shop, yet after 1 month of not having the issue resolved or hearing back from Minta, I decided to withdraw their access and simply use the videos I've created via Canva to add to certain products within my shop. other than that, I'm satisfied with their app

Krazy Prices

May 17, 2025  on Shopify

Such an easy setup process, amazing app for any BEGINNERS. makes your life much more easier and simpler. Greatest app for any beginner.

Sentiments

May 13, 2025  on Shopify

It's really helped me posting content regularly. The videos are stunning and I love the professionalism of them.

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