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Customer reviews: Minta Social Videos Auto Post

Reviews (1,021)

Overall rating
4.6

What Merchants Think

Overall, "Minta Social Videos Auto Post" receives mixed feedback from merchants. Many users appreciate its ease of use and its ability to streamline social media video content creation and posting, while others have reported issues with the app's functionality, billing, and customer service. The app's automation features are particularly valued, though some merchants feel it doesn't fully deliver on its promises and requires additional customization options.

Key Strengths

  • Streamlined social media video creation and posting, saving time and effort.
  • Automated posting features that help maintain a consistent social media presence.
  • Responsive and helpful customer service, with several commendations for individual support representatives.
  • Ease of use and user-friendly interface, especially for beginners in social media marketing.
  • Positive impact on social media engagement and business visibility.

Common Concerns

  • Billing issues, including unexpected charges and difficulties with refunds.
  • Problems with automatic cropping of images and inappropriate product selections.
  • Lack of advanced customization options for video content and templates.
  • Occasional app crashes and technical glitches affecting usability.
  • Challenges in canceling subscriptions or discontinuing service.

Final Thoughts

"Minta Social Videos Auto Post" offers valuable tools for automating social media video creation and posting, making it appealing for businesses looking to enhance their online presence. However, merchants should remain cautious of potential billing issues and may need to manually adjust some content due to limitations in customization. The app could greatly benefit from further technical refinements to address these concerns and improve overall customer experience.

Bullish Boutique

Apr 15, 2025  on Shopify

I love what Minta offers & I'm utilizing it to its fullest! Being able to wake up & see that your Social Media Pages (IG, TikTok, FB, & Pinterest) already submitted automatic posts for you, with awesome product videos, is a Huge advantage which has also saved me tons of productivity time. I only wish I had found out about Minta a few years earlier, lol. On top of that, their service team is Top notch & Highly dedicated to addressing any system issues that you may encounter which is extremely valuable these days as they make you feel as if you're not just a number to them, and they take your subscription serious, regardless of your subscription tier which is truly appreciated. Jordan and Alex have been Great, but I don't want to leave out Riya. Even with our time zone differences, she made sure to follow up with me and provide me with important updates, addressing a system issue that we encountered. Needless to say, Minta has earned a Client for Life, and I'm looking forward to our New Partnership. Thanks again! "Bullish Boutique"

Kaprice Tropical Candle Co.

Apr 13, 2025  on Shopify

I had the pleasure of being assisted by Saumya from the Minta team, and I couldn’t be more grateful. She was incredibly patient, kind, and knowledgeable. I was having trouble figuring out the details of my plan, and Saumya took the time to walk me through everything clearly and professionally.

Baby's Planet poster

Apr 11, 2025  on Shopify

Watch Out, worst application ever ! it' doesn't work and very hard to use. When you planifie all the video, they aren't upload on my social media. My biggest waste of money. The last thing, when you want to quit the application, they rob you more money.

Bullish Boutique

Apr 03, 2025  on Shopify

I Love what Minta offers & I'm utilizing it to its fullest! However, when attempting to add product videos to the actual products, it simply does not upload properly & this is the message I've received, multiple times: player.withminta.com’s server IP address could not be found. Hope this can get fixed as this is the only reason I'm not giving them a 5-STAR rating.

THE SCREAMIN' TEE

Apr 01, 2025  on Shopify

Alex was of great help explaining the various types of videos. He was pleasant, informative, and attentative to my chat. He provided quick responses to all my questions. I did not have to wait in idol between chat texts, like so many other companies make you wait...

Ariana

Mar 31, 2025  on Shopify

Minta has been a game-changer for our Shopify store! Creating professional-quality social media videos has never been easier. The automation features save so much time by generating ready-to-post content, and the video templates are also nice. What I love most is how seamlessly it integrates with our store, automatically pulling products and turning them into dynamic videos that drive sales. The scheduling tool is a bonus—it keeps our social media active without the hassle of manual posting. If you're looking for an effortless way to boost engagement and showcase your products, Minta is a must-have. Highly recommend!

Baby Deluxe

Mar 20, 2025  on Shopify

Minta Social Video Auto Post is quite clever and producing short videos to post in my social media accounts by utilising the information available in the webisite through its AI technology. Once it's linked the autopilot does everything so I don't need to spend my time to create posts! It's all set in the monthly planner. Another good thing is that human support is instantly available. Minta's staff members are quite supportive, prompt and thoughtful. They are always available through the chat to assist customers which I found it quite convenient & excellent :-)

THEORY Skin Care

Mar 07, 2025  on Shopify

If I could leave zero stars I would. Customer service is non existant. I pay for a service the least you could do is respond to an email. App connections are an issue. Good luck trying to get help. I will be looking for another app... MINTA SUX

MyFancyCatch

Feb 15, 2025  on Shopify

Hervorragender Support – Schnell, Freundlich & Kompetent! Ich bin absolut begeistert vom Support-Team bei Minta! Von Anfang an wurde ich freundlich und professionell betreut. Meine Anfrage wurde schnell beantwortet, und Shafta hat sich wirklich die Zeit genommen, mein Problem zu verstehen und eine passende Lösung zu finden Besonders beeindruckt hat mich die schnelle Reaktionszeit und die unkomplizierte Kommunikation. Egal ob per E-Mail oder Chat – ich habe immer das Gefühl gehabt, dass sie genau weiß wo es beim mir hakt. So stellt man sich den perfekten Kundenservice vor! Vielen Dank an das Team von Minta – macht weiter so!

Phone Heaven Zone

Feb 09, 2025  on Shopify

Alex helped me a lot with Minta and to set everything on AI. Thank you so much. Now my business has more social presence. Recommended

EbOakE Creations

Feb 08, 2025  on Shopify

I love the fact I can make quick ads and that you can carry on making and posting ads for me when I'm busy doing other things. I would still like to be able to upload my own music.

Pet Pawsome

Feb 06, 2025  on Shopify

Great App, They are also always working on updates. I have just started using it and can already see some growth within the first 24 hours. Its a huge help, set it and forget it! So you can worry about your business & customers!

Kingdom Garb

Feb 06, 2025  on Shopify

I signed up for Minta, but wasn't ready to post and panicked over how to pause the autopost. I had Saumya as my Minta Support Advisor and she patiently and professionally helped me navigate my way through. Great attitude, patient and 1000% awesome!!! Couldn't have had a better advisor. I'm looking forward to using Minta. Highly recommended and from what I've seen of the videos, excellent content!! Eager to get started!!!

Vanessa Vibes Design

Jan 27, 2025  on Shopify

There were a few hiccups in the beginning with some templates but the customer service has been wonderful. They were able to send the issues to their Dev team to fix the problems and things are working great. This saves so much time and effort to show my large number of products. It would be beneficial for hashtags to be automatically generated as well but there’s a way to add them to the scheduled posts which is a pretty simple process. Again the response time for customer service is top notch and I’m very happy I started using this app!

Borcelle Tech

Jan 25, 2025  on Shopify

Shafta is excellently helpful and she also provided answers quickly. Definitely recommend the app. It saves time and effort.

Baby Deluxe

Jan 18, 2025  on Shopify

I'm very new to this App Minta and found their customer service is great. Ashley has been very prompt, responsible, helpful and providing excellent customer services. Thanks Ash, much appreciated :-)

Pynk Pyneapple

Jan 04, 2025  on Shopify

very helpful and answer quickly! looking forward to the new things that will be added and loving what they already have!!

Natural CuteNest

Dec 28, 2024  on Shopify

At first I had some difficulties with this application, but they always made the necessary corrections, quickly. So I recommend this app.

Miss Pomela Cosmética Natural

Dec 28, 2024  on Shopify

I haven't used it yet, but Alex has answered all my questions and doubts successfully for all the set up in-itself. Pricing, editing, the lot. I'll be using it shortly as it's now clear to me.

Natural CuteNest

Dec 17, 2024  on Shopify

I don't understand why this app is so well rated. At first, their application didn't work and it took several days before they fixed the problem and I could talk to someone. I wanted to be reimbursed, but they didn't want to because I had paid for 1 year (big mistake on my part). So I'm stuck with this application that I'm probably going to stop using even if I paid for it for 1 year. There are plenty of mistakes. They put music on automatic posts, which I never allowed. Sometimes there are products that are not even mine on the post-automatic. Yes, we can manage and delete automatic posts if necessary, but it almost takes me longer to deal with their error than to create posts myself.

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