Merchants have mixed feelings about "Microsoft Clarity: AI Insights". The app is praised for its ability to provide valuable insights into customer behavior through features like heatmaps and session recordings, offering excellent value for a free tool. However, users have reported issues with the installation process and limited support, affecting the overall experience negatively.
While "Microsoft Clarity: AI Insights" is lauded for its insightful analytics capabilities and free cost, its installation complexities and subpar customer service can detract from its usefulness. For those who can navigate these challenges, it serves as a powerful tool to understand and improve customer interactions.