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Customer reviews: Matterhorn Dropshipping

Reviews (28)

Overall rating
4.9

What Merchants Think

The overall feedback on "Matterhorn Dropshipping" is generally positive, with many merchants praising the app for its integration capabilities, product quality, and customer support. Merchants appreciate the ease of use and efficiency that the app brings to their operations. However, some negative experiences related to communication and product syncing issues have been reported. Many users find the products and services provided to be professional and of high quality, which makes it a preferable option for those seeking a reliable dropshipping solution.

Key Strengths

  • High-quality products, often appreciated for being made in Europe, specifically Poland.
  • User-friendly interface with seamless integration into Shopify stores.
  • Excellent customer support praised for efficiency and technical assistance.
  • Wide selection of products offering trendy and affordable fashion.
  • Intuitive process for managing stock and orders, enhancing operational efficiency.
  • Availability of marketing materials and product variations facilitating store customization.

Common Concerns

  • Problems with communication and response times from support.
  • Challenges with the payment system, including rejected transactions.
  • Issues with syncing product sizes, particularly between EU and US sizes.
  • Product upload process can be time-consuming.
  • Unintended addition of products during the setup phase.

Final Thoughts

"Matterhorn Dropshipping" overall presents a reliable and efficient solution for dropshipping, especially for merchants in Europe or those looking for European-made products. While it offers a broad range of strengths, some operational concerns should be addressed. Despite these issues, many merchants find it to be an indispensable tool for improving their online business operations, reflecting its significant value in the e-commerce space.

Seasons Trove

Feb 21, 2024  on Shopify

Transitioning my store from the beta version to full Shopify integration with this app was a breeze. The process was seamless, and I was up and running in no time. What truly stands out is the excellent technical support provided. Any issues or questions I had were promptly addressed by the knowledgeable support team. I also appreciate their proactive approach to improving user experience through regular surveys. The products offered are top-notch, catering to a variety of needs. Overall, my experience has been fantastic, and I highly recommend this app to streamline your store's operations.

Spotofy

Feb 12, 2024  on Shopify

Adding products takes a bit of time, but everything eventually works out correctly. It would be nice to have more pricing options. The products and images are of great quality. They also provide marketing materials from time to time for use in the store. A very good supplier.

Shop On In

Dec 17, 2023  on Shopify

NEW UPDATE! I do like it but when products sync to my store some products are mixed with EU Sizes and does not have US sizes that sync with all products. If I didn't have issues with the sizes I wouldn't even worry at all. I only ship to United States so I feel like I should only be seeing USA sizes NOT EU sizes. Had to uninstall. Oh and I have emailed this app., a few times and not 1 reply. Truly PISSES me OFF!

Glarna

Dec 17, 2023  on Shopify

I installed the application and when I came home to send my products, hundreds of products appeared like that so there were lots of products that I didn't even choose which forced me to put x products in our store, that's really my problem. disappointed but I saw that it's a beta it's still evolving

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