We've been a Mailchimp and Shopify user for several years. Recently ran into some syncing issues and after working with several support agents, we were connected to David. He was kind, patient & responsive and was finally able to resolve the issue for us. David gets 5 stars.

Have loved working with Mailchimp since installing it and their support team are always happy to help (particularly Dean who helped with my latest query).

Rafael was friendly and helpful

Informative, Much better than the last guy, I had interacted.

Rafael was very polite. Even he did not have the answers I need he try to help me.

Lori was very helpful and is taking my concern further to the app developers to see if they can resolve my issue as it was not possible to resolve it all in the online chat.

David - has been super helpful in getting our concern resolved and our business utilize Mailchimp SMS Marketing

Rafael

awesome support service. Dean was beyond helpful. After I was disconnected multiple times, Dean came back and guided me through app integration setup. Give this guy a raise

Der Support mit Troy war schnell und einfach. Danke.

David was great. Thanks for the help

Dean did an excellent job helping us today regarding discount codes.

David was exceptionally helpful today!

Dean was really helpful and took time to properly look into my issue. Saved me a lot of time and frustration! Great service.

Dean has been amazing on the support team! Super fast response time and he's helped me solve some bugs and problems we were having with syncing issues.

Dean was not able to solve my problem, because it's probably not actually a Mailchimp thing after all, but he was persistent in trying, even after I accidentally disconnected the chat twice!

Troy - listened well and sorted my problem.

Super helpful and very quick

David helped me resolve my issue immediately.