Magic Order Cancellation

Develop by Shopify

Free plan available 90 Days Free Trial

Automated and One-click order refund & cancellation form

Order status page

Automated refunds

One-click cancellations

Manual cancellation

Order search

Partial refunds

Stock restocking

About Magic Order Cancellation

Launched Sep 28, 2021

Built by Shopify

Address

JD Group, Yizhuang Buisness Development Area, Beijing, BJ, 100176, CN

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Magic Order Cancellation will help you and your customers simplify cancellations and refunds to save

Magic Order Cancellation will help you and your customers simplify cancellations and refunds to save your time. Your customers will only have a few clicks of a button to request a cancellation. You can automatically approve the cancellation, fully or partially refund the order immediately, or even choose to restock the items automatically. You and your customers can now save more time.

Display on the order status page and allow your customer to cancel or refund an
Choose to fully/partially refund, automatically/manually refund and approve orde
Whether you want to change the language or add emoji, you can edit the form's te

Pros

Simplifies cancellations and refunds for both store owners and customers
Allows customers to request a cancellation with just a few clicks
Supports automatic approval of cancellations and immediate refunds, either fully or partially
Can automatically restock items upon cancellation
Includes in-app manual cancellation feature for added flexibility
Order search feature makes it easy to find specific orders
Order cancellation fulfillments are restocked, saving time on inventory management
Configurable display on the order status page for customer-initiated cancellations or refunds
Options for both automatic and manual refund and approval processes
Customization options for the form's text, including language changes and adding emojis

Cons

Potential dependency on the app for essential customer service functions, leading to operational disruptions if the app fails
Automatic approvals and refunds might lead to revenue losses if not properly managed
Limited information on customization and integration with existing systems, which could be crucial for some businesses
Possible difficulty for non-technical users to fully utilize or customize advanced features
Reviews do not indicate the level of customer support provided for troubleshooting and setup