Reviews: Loox ‑ Product Reviews App

Customer reviews: Loox ‑ Product Reviews App

Reviews (22,824)

Overall rating

4.9

5

3,686
4

219
3

33
2

11
1

62

What Merchants Think

Merchants are overwhelmingly positive about "Loox ‑ Product Reviews App," highlighting its user-friendliness, seamless integration with platforms like Shopify, and the ability to boost customer trust and sales. The app is praised for its visually appealing design and feature-rich functionality that allows stores to showcase customer feedback effectively. Many merchants also commend the exceptional customer support provided by the Loox team, which significantly enhances the user experience.

Key Strengths

Seamless integration with Shopify and other platforms
Visually appealing and customizable review displays, including photo and video reviews
Automation features that simplify the collection and display of reviews
Exceptional customer support that assists with setup and integration
Enhanced customer trust and conversion rates

Common Concerns

High cost relative to some competitors, with unexpected extra charges
Lack of multi-language support and limited integrations for translation
Issues with preview functionality for emails and customization options
Difficulty in bulk adding reviews compared to adding products with other apps
Some concerns about service charges despite uninstalling the app

Final Thoughts

Overall, "Loox ‑ Product Reviews App" is highly regarded in the e-commerce community for its ability to enhance site credibility and increase conversions. While the app offers outstanding features and customer support, potential users should be mindful of its pricing structure and language limitations. Despite some drawbacks, Loox remains a top choice for businesses seeking to leverage customer reviews to boost sales and trust.

ARABELLA BOUTIQUE

Jul 12, 2024 on Shopify

ReBalls

Jul 12, 2024 on Shopify

PrintMine.in

Jul 12, 2024 on Shopify

Loox has been a game-changer for our business at PrintMine.in! This app has made collecting and displaying customer reviews on our website incredibly easy and effective. The user-friendly interface allows us to gather authentic customer feedback seamlessly. The photo review feature adds a visual element that builds trust and credibility with our potential customers. The customizable review widgets fit perfectly with our website design, showcasing reviews in a professional and appealing way. Since integrating Loox, we've noticed a significant increase in customer engagement and conversions. The automated review requests have streamlined our process, ensuring we capture feedback without any manual effort. Overall, Loox has enhanced our online presence and helped us build a strong reputation. Highly recommend this app to any eCommerce business looking to leverage customer reviews for growth!

The Plunge

Jul 12, 2024 on Shopify

good

FurVacPro

Jul 12, 2024 on Shopify

Aya was a fantastic help! Her response time were incredibly fast and she solved all 3 of my issues each time she responded! Amazing

Loumando fashion bag store

Jul 12, 2024 on Shopify

clem4seph

Jul 12, 2024 on Shopify

OlyNederland

Jul 11, 2024 on Shopify

Perfect

OUTURBO

Jul 11, 2024 on Shopify

very good experience

VD Fashion NZ

Jul 11, 2024 on Shopify

Sparkling Rocco

Jul 11, 2024 on Shopify

Super application

My Store

Jul 11, 2024 on Shopify

It worked really well

U-Bae Brand

Jul 11, 2024 on Shopify

Lisentech

Jul 11, 2024 on Shopify

Moka

Jul 11, 2024 on Shopify

if there is a problem, they contact you and help you and I really like the app.

NovaBlend Bazaar

Jul 11, 2024 on Shopify

HydroThrives LLC

Jul 11, 2024 on Shopify

Minimalist Lux

Jul 11, 2024 on Shopify

Great App

Keep Pressin On Nails

Jul 11, 2024 on Shopify

Once I was able to completely focus on completing the 455 form, after that It was smooth sailing.

Buddle Skincare

Jul 11, 2024 on Shopify

Jemuel was SO helpful! He was quick, very detailed, and friendly. He helped in a big way with an issue my team had been working on throughout the morning. As someone else who works in customer care -- that meant the world!