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Customer reviews: Loox ‑ Product Reviews App

Develop by Loox

Loox is a Shopify app designed to help merchants collect and showcase customer reviews with photos, boosting trust and sales. This review covers its key features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (7,358)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about "Loox ‑ Product Reviews App," highlighting its user-friendliness, seamless integration with platforms like Shopify, and the ability to boost customer trust and sales. The app is praised for its visually appealing design and feature-rich functionality that allows stores to showcase customer feedback effectively. Many merchants also commend the exceptional customer support provided by the Loox team, which significantly enhances the user experience.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • Visually appealing and customizable review displays, including photo and video reviews
  • Automation features that simplify the collection and display of reviews
  • Exceptional customer support that assists with setup and integration
  • Enhanced customer trust and conversion rates

Common Concerns

  • High cost relative to some competitors, with unexpected extra charges
  • Lack of multi-language support and limited integrations for translation
  • Issues with preview functionality for emails and customization options
  • Difficulty in bulk adding reviews compared to adding products with other apps
  • Some concerns about service charges despite uninstalling the app

Final Thoughts

Overall, "Loox ‑ Product Reviews App" is highly regarded in the e-commerce community for its ability to enhance site credibility and increase conversions. While the app offers outstanding features and customer support, potential users should be mindful of its pricing structure and language limitations. Despite some drawbacks, Loox remains a top choice for businesses seeking to leverage customer reviews to boost sales and trust.

Retrorealm

Sep 04, 2024  on Shopify

muy util

Amir collection

Sep 04, 2024  on Shopify

love it

Byperin

Sep 04, 2024  on Shopify

Amazing and very easy to work with. it helped huge with the sales !

ErgoTech Solutions

Sep 04, 2024  on Shopify

Lascavio

Sep 04, 2024  on Shopify

So far so good. Installing of Loox was ease.

Innovative Essentials

Sep 04, 2024  on Shopify

Zephrae

Sep 04, 2024  on Shopify

es una aplicacion muy uena y aparte que tiene un plan de pago muy accesible. lo recomiendo mucho.

Eyes On Peak

Sep 04, 2024  on Shopify

trendshoplife.com

Sep 04, 2024  on Shopify

Eins wäre noch vile besser wenn man das Gallery funktion auch nur für ein Produkt einstellen könnte

neowelle

Sep 04, 2024  on Shopify

Gold

MOONEARPLUGS

Sep 04, 2024  on Shopify

SkinSpire

Sep 04, 2024  on Shopify

Excelente, muy fácil de usar

ZMARAY BAZAR

Sep 04, 2024  on Shopify

Det er en fantastisk app for reviews synes jeg

Shop Rongrong

Sep 04, 2024  on Shopify

Rotem the customer support manager is super nice. so quick with fix everything for us. We really loved working with Rotem.

Pet Growling

Sep 04, 2024  on Shopify

I am starting now the whole experience but it is look like that I will be exciting with the proccess!!

Kai Life

Sep 03, 2024  on Shopify

Great Escape

Sep 03, 2024  on Shopify

awesome app easy to use

Decor Haven

Sep 03, 2024  on Shopify

N

Roastwolf

Sep 03, 2024  on Shopify

Seems to be a lot easier to setup than other review apps, and it is actually much more visually appealing and modern. Lets see how it performs

TravelCases

Sep 03, 2024  on Shopify

Integration to my site has been seamless

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