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Customer reviews: Loox ‑ Product Reviews App

Develop by Loox

Loox is a Shopify app designed to help merchants collect and showcase customer reviews with photos, boosting trust and sales. This review covers its key features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (7,358)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about "Loox ‑ Product Reviews App," highlighting its user-friendliness, seamless integration with platforms like Shopify, and the ability to boost customer trust and sales. The app is praised for its visually appealing design and feature-rich functionality that allows stores to showcase customer feedback effectively. Many merchants also commend the exceptional customer support provided by the Loox team, which significantly enhances the user experience.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • Visually appealing and customizable review displays, including photo and video reviews
  • Automation features that simplify the collection and display of reviews
  • Exceptional customer support that assists with setup and integration
  • Enhanced customer trust and conversion rates

Common Concerns

  • High cost relative to some competitors, with unexpected extra charges
  • Lack of multi-language support and limited integrations for translation
  • Issues with preview functionality for emails and customization options
  • Difficulty in bulk adding reviews compared to adding products with other apps
  • Some concerns about service charges despite uninstalling the app

Final Thoughts

Overall, "Loox ‑ Product Reviews App" is highly regarded in the e-commerce community for its ability to enhance site credibility and increase conversions. While the app offers outstanding features and customer support, potential users should be mindful of its pricing structure and language limitations. Despite some drawbacks, Loox remains a top choice for businesses seeking to leverage customer reviews to boost sales and trust.

Express Your Wonders

Sep 07, 2024  on Shopify

Very easy to navigate and get set up.

Realuminarie

Sep 07, 2024  on Shopify

Shop Zenthis

Sep 07, 2024  on Shopify

good app

LXJ

Sep 07, 2024  on Shopify

good

the-Universalstore

Sep 07, 2024  on Shopify

Its really Good

Bitta Wata

Sep 07, 2024  on Shopify

MyJewels

Sep 07, 2024  on Shopify

Moda By MARIA

Sep 06, 2024  on Shopify

AnimalTrek

Sep 06, 2024  on Shopify

Stylentdecor

Sep 06, 2024  on Shopify

GiftoFur

Sep 06, 2024  on Shopify

Chillkart

Sep 06, 2024  on Shopify

very easy interface, within minutes u can install the app and connect to your shopify store.

Mammas Zugar

Sep 06, 2024  on Shopify

Worldclass support - Thank you Rain!

PhantomGlo LED Mask

Sep 06, 2024  on Shopify

Click Spot

Sep 06, 2024  on Shopify

increible experiencia de usuario

Driveclasse

Sep 06, 2024  on Shopify

Tru Intentions of Love

Sep 06, 2024  on Shopify

Super easy to use and setup!

BombouClub

Sep 06, 2024  on Shopify

muito bom

CarVacHero

Sep 06, 2024  on Shopify

Brillo Divino

Sep 06, 2024  on Shopify

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