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Customer reviews: Loox ‑ Product Reviews App

Develop by Loox

Loox is a Shopify app designed to help merchants collect and showcase customer reviews with photos, boosting trust and sales. This review covers its key features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (7,358)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about "Loox ‑ Product Reviews App," highlighting its user-friendliness, seamless integration with platforms like Shopify, and the ability to boost customer trust and sales. The app is praised for its visually appealing design and feature-rich functionality that allows stores to showcase customer feedback effectively. Many merchants also commend the exceptional customer support provided by the Loox team, which significantly enhances the user experience.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • Visually appealing and customizable review displays, including photo and video reviews
  • Automation features that simplify the collection and display of reviews
  • Exceptional customer support that assists with setup and integration
  • Enhanced customer trust and conversion rates

Common Concerns

  • High cost relative to some competitors, with unexpected extra charges
  • Lack of multi-language support and limited integrations for translation
  • Issues with preview functionality for emails and customization options
  • Difficulty in bulk adding reviews compared to adding products with other apps
  • Some concerns about service charges despite uninstalling the app

Final Thoughts

Overall, "Loox ‑ Product Reviews App" is highly regarded in the e-commerce community for its ability to enhance site credibility and increase conversions. While the app offers outstanding features and customer support, potential users should be mindful of its pricing structure and language limitations. Despite some drawbacks, Loox remains a top choice for businesses seeking to leverage customer reviews to boost sales and trust.

milsum.fr

Sep 08, 2024  on Shopify

bon produit

Fashler

Sep 08, 2024  on Shopify

parfait

Nasty girl

Sep 08, 2024  on Shopify

Flenura

Sep 08, 2024  on Shopify

Little Drug Family Wellness Center

Sep 08, 2024  on Shopify

great app!

MainstreamStoreShop.com

Sep 08, 2024  on Shopify

Easy to use. Like the flexibility of being able to select preferences on reviews.

MI.IM

Sep 08, 2024  on Shopify

CREATEDBYCLEM

Sep 08, 2024  on Shopify

Chester was great

Jaylhen

Sep 08, 2024  on Shopify

Je suis vraiment ravi de cette application et surtout du bon service client. Aya a été en mésure de regler mon soucis en un lapse de temps. Merci beaucoup AYA

That Retro Shirt Store

Sep 08, 2024  on Shopify

Great widget

Wucomers

Sep 08, 2024  on Shopify

Hands down the best review app for Shopify, many tools for every possible situation, easy to master social proof in every corner of the store. I had a request and Laurence was very proactive to solve my issue in no time.

Sport &Entertainment

Sep 08, 2024  on Shopify

UN APP EXCELENTE

B-Products

Sep 08, 2024  on Shopify

Super blij mee en doet zijn ding

ManPickup

Sep 08, 2024  on Shopify

super

BLCKMNTN NL

Sep 08, 2024  on Shopify

My Store

Sep 07, 2024  on Shopify

great

Luxe Life Beauty

Sep 07, 2024  on Shopify

Its very easy to navigate.

JH Scarf

Sep 07, 2024  on Shopify

GardeRobe

Sep 07, 2024  on Shopify

very good

C it all

Sep 07, 2024  on Shopify

hade lite problem med att lista ut hur jag hittade produkten för att ge review men när jag väl listade ut det fungerar den mycket bra

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