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Customer reviews: Loox ‑ Product Reviews App

Develop by Loox

Loox is a Shopify app designed to help merchants collect and showcase customer reviews with photos, boosting trust and sales. This review covers its key features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (7,358)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about "Loox ‑ Product Reviews App," highlighting its user-friendliness, seamless integration with platforms like Shopify, and the ability to boost customer trust and sales. The app is praised for its visually appealing design and feature-rich functionality that allows stores to showcase customer feedback effectively. Many merchants also commend the exceptional customer support provided by the Loox team, which significantly enhances the user experience.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • Visually appealing and customizable review displays, including photo and video reviews
  • Automation features that simplify the collection and display of reviews
  • Exceptional customer support that assists with setup and integration
  • Enhanced customer trust and conversion rates

Common Concerns

  • High cost relative to some competitors, with unexpected extra charges
  • Lack of multi-language support and limited integrations for translation
  • Issues with preview functionality for emails and customization options
  • Difficulty in bulk adding reviews compared to adding products with other apps
  • Some concerns about service charges despite uninstalling the app

Final Thoughts

Overall, "Loox ‑ Product Reviews App" is highly regarded in the e-commerce community for its ability to enhance site credibility and increase conversions. While the app offers outstanding features and customer support, potential users should be mindful of its pricing structure and language limitations. Despite some drawbacks, Loox remains a top choice for businesses seeking to leverage customer reviews to boost sales and trust.

PawsApparel

Sep 10, 2024  on Shopify

Great tool to driving trust for your site

Giraffe Tools CA

Sep 10, 2024  on Shopify

Like this app, and Tal is so helpful!

Svens Island Malaysia

Sep 09, 2024  on Shopify

So far so good

Modern Aura

Sep 09, 2024  on Shopify

Very Helpful

Velora

Sep 09, 2024  on Shopify

ZahraMart

Sep 09, 2024  on Shopify

best

GLOSSMALL

Sep 09, 2024  on Shopify

good

Sunagara's Relaxing Special

Sep 09, 2024  on Shopify

Loox ‑ Product Reviews App has really helped me step-up my game on showcasing products through costumer reviews. Thanks!

Vivero Germany

Sep 09, 2024  on Shopify

Kaya-Stockholm

Sep 09, 2024  on Shopify

goed

Decor At Tiffanys

Sep 09, 2024  on Shopify

My Store

Sep 09, 2024  on Shopify

perfect

Wind Master

Sep 09, 2024  on Shopify

good

Pop Art Blocks

Sep 09, 2024  on Shopify

Service client hyper réactif qui vous aide à obtenir ce que vous souhaitez. Nickel !

Aleppo Tree

Sep 09, 2024  on Shopify

Useful and pertty rich in features

Zitrone-Store

Sep 09, 2024  on Shopify

Very helpful in dropshipping business

Plexela

Sep 09, 2024  on Shopify

David de Lumios

Sep 09, 2024  on Shopify

Naylu Store

Sep 08, 2024  on Shopify

exelent

Kyli & Karter's Kloset

Sep 08, 2024  on Shopify

A MUST NEED

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